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dentsu Austria

Senior / Lead Salesforce Engineer

dentsu Austria

. Lead the design and development of complex digital solutions in the CRM domain .

Posted 9/30/2026full-timeBarcelona • SpainSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading the design and development of CRM solutions, with a strong focus on architectural integrity, data analytics, and integration. Proven ability to mentor junior engineers and drive continuous improvement within Agile environments.

Highest-signal resume keywords
CRM Systems ExperienceAPEX ProgrammingAgile Project ManagementData Analytics ToolsREST/SOAP API Integration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
CRM SystemsAPEXC#.NETAgileScrumCI/CDVersion ControlDatabase QueryingData Segmentation
Soft Skills
Problem-SolvingOrganisational SkillsMentorshipTeam CollaborationTransparency
Tools & Technologies
SalesforceHubSpotMicrosoft DynamicsExcelPower BITableauGitHubGitLabBitbucketJenkins
Industry Keywords
Digital SolutionsSoftware Development LifecycleCustomer LifecyclePersonalisationContinuous Improvement

Tech Stack

Tools & technologies
JenkinsSOAPTableau.NET

About the role

Key responsibilities & impact
  • Lead the design and development of complex digital solutions in the CRM domain
  • Lead the development of complex software solutions
  • Provide technical guidance and mentorship to junior engineers
  • Ensure architectural integrity and consistency across the software development lifecycle
  • Develop and maintain software architecture documentation
  • Participate in project planning and estimation activities
  • Drive continuous improvement initiatives within the development team
  • Act as a subject matter expert for pitches and client work
  • Contribute to the team’s vision and strategy
  • Lead the design, customisation, and optimisation of the CRM platform
  • Ensure robust integration, advanced data analytics, and scalable solutions aligned with strategic objectives
  • Identify new customer opportunities

Requirements

What you’ll need
  • Minimum 4 years of experience with CRM systems such as Salesforce, HubSpot, or Microsoft Dynamics, including backend and frontend
  • Additional project-related experience with Industry Clouds is advantageous
  • Ability to implement efficient, scalable, and maintainable CRM solutions
  • Excellent problem-solving skills and ability to troubleshoot and resolve complex issues
  • Experience leading and managing project development in Agile or Scrum environments
  • Experience with CI/CD and version control tools such as GitHub, GitLab, Bitbucket, or Jenkins
  • Ability to work independently and as part of a team, manage multiple priorities and deadlines, and guide junior members
  • Ability to query databases for customer data extraction and reporting
  • Strong programming skills in APEX, C#, .NET, or other languages
  • Strong understanding of REST/SOAP APIs for CRM integration
  • Strong experience with Excel, Power BI, Tableau, or similar tools for customer data analysis and insights
  • Strong understanding of data segmentation, customer lifecycle, and personalisation
  • Ability to diagnose CRM-related technical issues and provide solutions
  • Organisational skills and dedication to transparency

Benefits

Comp & perks
  • Hybrid work models, adaptable hours, and home office options
  • Hybrid working with in-person collaboration: expectation of 1 day per week/4 days per month in the office
  • Competitive salaries
  • Volunteer days
  • Wellness days
  • Modern offices
  • Multicultural environment
  • Training and mentorship
  • Opportunities across the dentsu network
  • Additional benefits available; ask your recruiter