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Senior / Lead Salesforce Engineer
dentsu Austria. Lead the design and development of complex digital solutions in the CRM domain .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading the design and development of CRM solutions, with a strong focus on architectural integrity, data analytics, and integration. Proven ability to mentor junior engineers and drive continuous improvement within Agile environments.
Highest-signal resume keywords
CRM Systems ExperienceAPEX ProgrammingAgile Project ManagementData Analytics ToolsREST/SOAP API Integration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM SystemsAPEXC#.NETAgileScrumCI/CDVersion ControlDatabase QueryingData Segmentation
Soft Skills
Problem-SolvingOrganisational SkillsMentorshipTeam CollaborationTransparency
Tools & Technologies
SalesforceHubSpotMicrosoft DynamicsExcelPower BITableauGitHubGitLabBitbucketJenkins
Industry Keywords
Digital SolutionsSoftware Development LifecycleCustomer LifecyclePersonalisationContinuous Improvement
Tech Stack
Tools & technologiesJenkinsSOAPTableau.NET
About the role
Key responsibilities & impact- Lead the design and development of complex digital solutions in the CRM domain
- Lead the development of complex software solutions
- Provide technical guidance and mentorship to junior engineers
- Ensure architectural integrity and consistency across the software development lifecycle
- Develop and maintain software architecture documentation
- Participate in project planning and estimation activities
- Drive continuous improvement initiatives within the development team
- Act as a subject matter expert for pitches and client work
- Contribute to the team’s vision and strategy
- Lead the design, customisation, and optimisation of the CRM platform
- Ensure robust integration, advanced data analytics, and scalable solutions aligned with strategic objectives
- Identify new customer opportunities
Requirements
What you’ll need- Minimum 4 years of experience with CRM systems such as Salesforce, HubSpot, or Microsoft Dynamics, including backend and frontend
- Additional project-related experience with Industry Clouds is advantageous
- Ability to implement efficient, scalable, and maintainable CRM solutions
- Excellent problem-solving skills and ability to troubleshoot and resolve complex issues
- Experience leading and managing project development in Agile or Scrum environments
- Experience with CI/CD and version control tools such as GitHub, GitLab, Bitbucket, or Jenkins
- Ability to work independently and as part of a team, manage multiple priorities and deadlines, and guide junior members
- Ability to query databases for customer data extraction and reporting
- Strong programming skills in APEX, C#, .NET, or other languages
- Strong understanding of REST/SOAP APIs for CRM integration
- Strong experience with Excel, Power BI, Tableau, or similar tools for customer data analysis and insights
- Strong understanding of data segmentation, customer lifecycle, and personalisation
- Ability to diagnose CRM-related technical issues and provide solutions
- Organisational skills and dedication to transparency
Benefits
Comp & perks- Hybrid work models, adaptable hours, and home office options
- Hybrid working with in-person collaboration: expectation of 1 day per week/4 days per month in the office
- Competitive salaries
- Volunteer days
- Wellness days
- Modern offices
- Multicultural environment
- Training and mentorship
- Opportunities across the dentsu network
- Additional benefits available; ask your recruiter