Social Media Content Specialist

dentsu Austria

. Moderate and respond to comments across clients’ social channels using each client’s brand voice .

Posted 9/24/2026full-timeRemote • United StatesMid-LevelSenior💰 $14 - $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong written communication skills and cultural awareness while managing social media platforms. Capable of creating engaging content that aligns with client brand voices and adapts to various audience tones.

Highest-signal resume keywords

Strong Written Communication SkillsSocial Media ManagementContent CreationCultural AwarenessOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content WritingSocial Media ModerationAudience EngagementBrand Voice AdaptationSpelling and Grammar Proficiency

Soft Skills

ReliabilityCustomer Service InstinctsFlexibility

Tools & Technologies

Facebook

Industry Keywords

TechRetailFoodHospitalityTourismHealthPharma

Tech Stack

Tools & technologies

Spark

About the role

Key responsibilities & impact

Moderate and respond to comments across clients’ social channels using each client’s brand voice
Write thoughtful, engaging content to spark conversations and drive engagement
Ensure online communities are safe, respectful, and aligned with client guidelines
Escalate issues, insights, and trends to the internal team when needed
Understand clients’ strategies, tones, and audiences and act as an extension of their brands
Work a mix of overnight and day or evening shifts

Requirements

What you’ll need

Strong written communication skills in English, including spelling, grammar, and clarity
Strong cultural awareness
Experience managing social platforms, specifically moderating and engaging
Ability to write for brands and adapt tone for different audiences
Familiarity with major social platforms such as Facebook
Ability to engage with varied content topics, including tech, retail, food, hospitality, tourism, health, and pharma
Strong organizational skills, reliability, and customer service instincts
Access to reliable, high-speed internet suitable for remote work
Availability for required overnight shifts from 12AM–8AM North American Central Time
Availability for either day shifts from 8AM–4PM or evening shifts from 4PM–12AM North American Central Time
Flexibility to work evenings and weekends
Facebook account use may be required depending on client needs

Benefits

Comp & perks

100% remote from day one
Sick and safe time
Flexible time off (paid time off like vacation)
Medical, dental, vision, and other benefits for eligible U.S. employees
Creative, supportive, and fast-moving team environment
Work with exciting global brands
People-first culture valuing authenticity and inclusion