SVP, Senior Client Partner

dentsu Austria

. Own a portfolio of strategic accounts end-to-end, including client satisfaction, revenue retention, margin quality, forecast accuracy, and year-over-year growth .

Posted 10/22/2026full-timeNew York City • New York • United StatesSenior💰 $237,000 - $275,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in managing strategic accounts with a focus on revenue retention, margin quality, and client satisfaction. Proven ability to navigate complex stakeholder environments and drive revenue expansion through effective account strategy and relationship management.

Highest-signal resume keywords

Client ManagementRevenue RetentionExecutive Relationship ManagementP&L AccountabilityCommercial Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CXM/CRMDigital MarketingData and AnalyticsPricing StrategyForecastingContract ManagementMargin DefenseAccount StrategyMulti-Service-Line EngagementsEnterprise AI / Martech

Soft Skills

LeadershipNegotiationStakeholder NavigationThought LeadershipCollaboration

Tools & Technologies

SalesforceAdobeGoogleAWSBraze

Certifications & Qualifications

Bachelor’s DegreeAdvanced Degree

Industry Keywords

Advertising AgencyConsultancyMarketing ServicesSystems IntegratorClient-Side Marketing

Tech Stack

Tools & technologies

AWS

About the role

Key responsibilities & impact

Own a portfolio of strategic accounts end-to-end, including client satisfaction, revenue retention, margin quality, forecast accuracy, and year-over-year growth
Defend contracted revenue against scope erosion, in-housing, offshore substitution, procurement-driven rate compression, and competitive displacement
Drive revenue expansion through cross-sell, adjacent-scope extension, new buying center entry, and AOR expansion
Set and own account strategy and growth plans across account management, delivery, and Enterprise Sales
Personally manage executive relationships with CMOs, CIOs, CFOs, and their direct reports
Navigate complex stakeholder environments across business, technology, operations, vendor management, and procurement
Manage contracts, pricing, profitability, revenue and margin forecasting, and AR health in Salesforce
Bridge delivery, Solutioning, Account, and Program Management to deliver a white-glove client experience
Partner with Adobe, Google, Salesforce, AWS, and Braze alliance leaders on joint account planning, pipeline mapping, and co-sell motions
Run Innovation Days, Discovery Workshops, Executive Business Reviews, and quarterly value reviews
Maintain thought leadership in client accounts through events, POVs, workshops, and executive narratives
Lead Account Directors, Engagement Leaders, and Capability teams in a matrixed environment
Deliver retention, renewal, growth, revenue, and margin outcomes across the portfolio

Requirements

What you’ll need

15+ years of progressive experience in client services, client management, or enterprise account leadership
Experience within an advertising agency, consultancy, marketing services firm, systems integrator, or client-side marketing organization
Direct P&L accountability for accounts of meaningful scale
Demonstrated success owning $20M+ books and leading complex, multi-service-line engagements across multiple industries
Executive relationships at CMO, CIO, or CFO level
Deep working knowledge of CXM/CRM, Loyalty, Data and Analytics, Identity, Digital Marketing, Content Supply Chain, B2B, and Enterprise AI / Martech
Experience directing account teams in a matrixed environment without line-management authority
Strong commercial acumen, including pricing strategy, multi-year deal structuring, negotiation, margin defense, forecasts, contracts, and AR management
Experience defending an account against in-housing, offshore substitution, or competitive displacement
Working command of modern AI capabilities and their effects on delivery timelines, commercial models, and client expectations
Alliance experience with Adobe, Salesforce, or a comparable platform partner, including joint account planning and co-sell execution
Bachelor’s degree required; advanced degree a plus

Benefits

Comp & perks

Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability
401(k)
Flexible paid time off
At least 15 paid holidays per year
Paid sick and safe leave
Paid parental leave
Discretionary incentive compensation tied to account leadership and growth outcomes
Flexible working with in-person collaboration
Remote designation may be available for employees outside a commutable hub range, depending on role and business needs