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VP Client Partner
dentsu Austria. Own a portfolio of strategic accounts end-to-end, including client satisfaction, revenue retention, margin quality, forecast accuracy, and year-over-year growth .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in managing strategic accounts with a focus on revenue retention, margin quality, and client satisfaction. Proven ability to navigate complex stakeholder environments and drive revenue expansion through innovative account strategies and partnerships.
Highest-signal resume keywords
Client ManagementP&L AccountabilityRevenue Growth StrategyExecutive Relationship ManagementCXM/CRM Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue ForecastingContract ManagementPricing StrategyMulti-Year Deal StructuringData and AnalyticsDigital MarketingB2B MarketingEnterprise AIMartech SolutionsLoyalty Programs
Soft Skills
LeadershipNegotiationCommercial AcumenStakeholder ManagementStrategic Thinking
Tools & Technologies
AdobeSalesforceAWSBrazeData Analytics Platforms
Certifications & Qualifications
Bachelor’s DegreeAdvanced Degree (Preferred)
Industry Keywords
Advertising AgencyConsultancyMarketing ServicesSystems IntegratorClient-Side Marketing
Tech Stack
Tools & technologiesAWS
About the role
Key responsibilities & impact- Own a portfolio of strategic accounts end-to-end, including client satisfaction, revenue retention, margin quality, forecast accuracy, and year-over-year growth
- Defend contracted revenue against scope erosion, in-housing, offshore substitution, procurement-driven rate compression, and competitive displacement
- Drive revenue expansion through cross-sell, adjacent-scope extension, new buying center entry, and AOR expansion
- Set and own account strategy and growth plans across account management, delivery, and Enterprise Sales
- Personally manage executive relationships with CMO, CIO, CFO, and direct reports
- Navigate complex stakeholder environments across business, technology, operations, vendor management, and procurement
- Manage contracts, pricing, profitability, revenue and margin forecasting, and accounts receivable health
- Bridge delivery, solutioning, account, and program management to deliver a white-glove client experience
- Partner with Adobe, Google, Salesforce, AWS, and Braze alliance leaders on account planning and co-sell motions
- Run Innovation Days, Discovery Workshops, Executive Business Reviews, and quarterly value reviews
- Maintain thought leadership through events, POVs, workshops, and executive narratives
- Lead Account Directors, Engagement Leaders, and Capability teams in a matrixed environment
- Report to the SVP, Growth Officer
Requirements
What you’ll need- 15+ years of progressive experience in client services, client management, or enterprise account leadership within an advertising agency, consultancy, marketing services firm, systems integrator, or client-side marketing organization
- Direct P&L accountability for accounts of meaningful scale
- Demonstrated success owning $20M+ books and leading complex, multi-service-line engagements across multiple industries
- Track record of growing and defending revenue under pressure
- Personally held executive relationships at CMO, CIO, or CFO level
- Deep working knowledge of CXM/CRM, Loyalty, Data and Analytics, Identity, Digital Marketing, Content Supply Chain, B2B, and Enterprise AI / Martech
- Experience directing account teams without direct line-management authority
- Strong commercial acumen in pricing strategy, multi-year deal structuring, negotiation, margin defense, forecasts, contracts, and AR
- Experience defending an account against in-housing, offshore substitution, or competitive displacement
- Working command of modern AI capabilities and their effects on delivery timelines, commercial models, and client expectations
- Alliance experience with Adobe, Salesforce, or a comparable platform partner, including joint account planning and co-sell execution
- Bachelor’s degree required; advanced degree a plus
- Must be able to work onsite at the client location in Atlanta, GA
Benefits
Comp & perks- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave
- Discretionary incentive compensation
- Flexible work arrangements with in-person collaboration
- Remote designation may be available for employees outside a commutable range, depending on role and business needs