Nurse Advice Line, Nights, One Weekend Shift

. Perform telephone triage under demanding, stressful, and repetitious conditions .

Posted 9/25/2026full-timeRemote • Colorado • United StatesJuniorMid-Level💰 $37 - $56 per hourWebsite

Key responsibilities & impact

Perform telephone triage under demanding, stressful, and repetitious conditions
Collect patient data and make assessments
Develop working diagnoses and determine interventions and disposition per guidelines
Instruct patients/callers on evaluating normal and abnormal symptoms, treatment effectiveness, and when to call back
Document symptoms, complaints, nursing assessments, advice, and patient/caller responses
Follow policies, procedures, and protocols to improve healthcare outcomes and access
Perform initial assessments for neonatal, pediatric, adolescent, adult, and geriatric patients
Evaluate care advice for age appropriateness and differentiate normal from abnormal findings
Identify learning needs and educate patients/callers through care advice and teach-back
Assess for signs of abuse and make appropriate referrals
Review medications, dosages, allergies, health history, and immunization status
Analyze assessment data and select appropriate guidelines
Perform QI, documentation, and audio audits
Advise appropriate disposition and adjust disposition using nursing judgment
Integrate quality improvement and audit findings into practice
Identify process and operational improvement opportunities and collect supporting data
Recognize learning needs and incorporate new knowledge into practice

What you’ll need

Associate's Degree required
2-3 years of recent nursing experience required
Advice line, Emergency Department, Urgent Care and/or Triage experience preferred
BLS-Basic Life Support (BLS/CPR) certification from the American Heart Association or American Red Cross required
RN-Registered Nurse license from DORA (Department of Regulatory Agencies) required
Provides age-appropriate triage and treatment dispositions to all callers from newborn to adult, including OB and Worker's Compensation Injury Reporting
Utilizes computer software and associated programs to triage and send reports to appropriate agencies or clinics
Uses nursing judgment with computer software to reach appropriate dispositions and care advice
Ability to respond appropriately to emergency situations
Ability to apply nursing principles, practices and techniques
Ability to exercise initiative and judgment in selecting proper treatment
Ability to use computers and computer systems
Computer skills required
Bilingual skills preferred

Comp & perks

Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans
Employer-paid disability and life insurance
Comprehensive well-being programs
On-site employee fitness center
Nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs
Exclusive perks on large brands, travel, and more
Tuition reimbursement and assistance
Education, coaching, and professional development opportunities
Professional clinical advancement program and shared governance
Public Service Loan Forgiveness (PSLF) eligible employer
Free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) eligible employer
Colorado Health Service Corps (CHSC) eligible employer