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Denver Health

Nurse Advice Line, Nights, One Weekend Shift Per Week

Denver Health

. Performs telephone triage under demanding, stressful, and repetitious conditions .

Posted 9/25/2026full-timeRemote • Colorado • United StatesJuniorMid-Level💰 $37 - $56 per hourWebsite

About the role

Key responsibilities & impact
  • Performs telephone triage under demanding, stressful, and repetitious conditions
  • Collects data and makes assessments, develops working diagnoses, determines interventions and dispositions according to guidelines
  • Guides callers in evaluating normal and abnormal symptoms, treatment effectiveness, and when to call back
  • Documents symptoms, complaints, nursing assessments, advice, and patient/caller responses
  • Follows policies, procedures, and protocols to improve healthcare outcomes and access to appropriate care
  • Performs initial assessments for neonatal, pediatric, adolescent, adult, and/or geriatric patients
  • Differentiates normal from abnormal findings and identifies potential problems
  • Educates patients/callers through care advice and confirmation of understanding
  • Assesses for signs of abuse and makes appropriate referrals
  • Reviews medications, drug dosages, allergies, health history, and immunization status
  • Selects appropriate clinical guidelines and advises disposition
  • Performs quality improvement, documentation, and audio audits
  • Adjusts dispositions based on unique patient/caller needs using nursing judgment
  • Collects data and identifies process and operational improvements
  • Integrates quality assurance audit findings and new knowledge into practice

Requirements

What you’ll need
  • Associate's Degree required
  • 2-3 years of recent nursing experience required
  • Advice line, Emergency Department, Urgent Care and/or Triage experience preferred
  • BLS-Basic Life Support (BLS/CPR) certification through the American Heart Association or American Red Cross required
  • RN-Registered Nurse license through DORA (Department of Regulatory Agencies) required
  • Provides age-appropriate triage and treatment dispositions to callers from newborn to adult, including OB and Worker's Compensation Injury Reporting
  • Utilizes computer software and associated programs to triage and send reports to appropriate agencies or clinics
  • Uses nursing judgment with computer software programs to reach appropriate dispositions and care advice
  • Ability to respond appropriately to emergency situations
  • Ability to apply nursing principles, practices and techniques
  • Ability to exercise initiative and judgment in selecting proper treatment
  • Ability to use computers and computer systems
  • Computer skills required
  • Bilingual skills preferred

Benefits

Comp & perks
  • Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
  • 100% paid parental leave up to 6 weeks
  • Immediate eligibility for retirement plans with employer contribution up to 9.5%
  • Generous medical, dental, vision plans
  • Employer-paid disability and life insurance
  • Comprehensive well-being programs
  • On-site employee fitness center
  • Nationally recognized RESTORE Center
  • Free RTD EcoPass (public transportation)
  • Childcare discount programs
  • Exclusive perks on large brands, travel, and more
  • Tuition reimbursement and assistance
  • Education, coaching, and professional development opportunities
  • Career advancement pathways
  • Professional clinical advancement program and shared governance
  • Public Service Loan Forgiveness (PSLF) eligible employer
  • Free student loan coaching and assistance navigating the PSLF program
  • National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer