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Denver Health

Patient Access Specialist I, Outpatient Float Team

Denver Health

. Register and check in patients for outpatient services .

Posted 10/28/2026full-timeDenver • Colorado • United StatesMid-LevelSenior💰 $21 - $25 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient registration, insurance verification, and electronic health record management while ensuring compliance with federal and organizational guidelines. Exhibits strong organizational skills, attention to detail, and effective communication to support clinic operations and patient interactions.

Highest-signal resume keywords
Patient RegistrationInsurance VerificationElectronic Health Record ManagementEffective CommunicationOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryInsurance Eligibility CheckingPayment CollectionDemographic Information VerificationWorkflow Prioritization
Soft Skills
Attention to DetailProblem SolvingCollaborationMultitaskingEffective Communication
Tools & Technologies
Microsoft Office SuiteEpicElectronic ToolsPayer Portals
Certifications & Qualifications
Pre-Employment Drug Test
Industry Keywords
FQHCHRSAEMTALAHIPAAPatient Encounters

About the role

Key responsibilities & impact
  • Register and check in patients for outpatient services
  • Confirm patient identity using approved identification processes
  • Create and maintain patient encounters in the EHR
  • Collect, verify, and update demographic, guarantor, and insurance information
  • Explain co-pays, deductibles, deposits, and self-pay expectations
  • Collect payments at the time of service
  • Connect patients with financial counseling or enrollment services
  • Collaborate with clinic leadership, providers, nursing, scheduling, and ancillary departments
  • Support efficient clinic flow, timely patient access, same-day add-ons, walk-ins, and schedule changes
  • Check insurance eligibility and benefits using electronic tools and payer portals
  • Identify coverage limitations, referral or authorization requirements, and self-pay situations
  • Resolve coverage issues with Insurance Verification, Pre-Service, and Authorization teams
  • Meet productivity, quality, accuracy, and financial collection standards
  • Participate in audits and quality/process improvement initiatives
  • Provide coverage across departments or clinics based on staffing and operational needs
  • Follow federal, state, organizational, FQHC, HRSA, EMTALA, and HIPAA requirements
  • Train and answer questions for new hires

Requirements

What you’ll need
  • No high school diploma and/or GED required
  • No experience required
  • Organization and attention to detail
  • Effective communication
  • Ability to problem solve
  • Ability to prioritize workflow and determine priority
  • Ability to follow Denver Health guidelines and policies
  • Ability to multitask and handle a high volume of tasks
  • Ability to enter data quickly and accurately
  • Ability to complete daily work by the end of the shift
  • Ability to work collaboratively with a team
  • Ability to type 25 wpm
  • Knowledge of Microsoft Office Suite
  • Familiarity with Epic
  • Must pass a pre-employment drug test for safety-sensitive positions after a conditional offer

Benefits

Comp & perks
  • Premium pay: 15% on top of base pay
  • Shift, weekend, and holiday differentials
  • Certification pay
  • Flexible scheduling
  • Supportive leaders, mentorship, collaborative peers, and thorough onboarding
  • Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 holidays
  • 100% paid parental leave up to 6 weeks
  • Retirement plans with employer contribution up to 9.5%
  • Medical, dental, and vision plans
  • Employer-paid disability and life insurance
  • Well-being programs, including on-site employee fitness center and RESTORE Center
  • Free RTD EcoPass
  • Childcare discount programs
  • Exclusive perks on brands, travel, and more
  • Tuition reimbursement and assistance
  • Education, coaching, and professional development opportunities
  • Professional clinical advancement program and shared governance
  • Public Service Loan Forgiveness eligible employer
  • Free student loan coaching and PSLF assistance
  • National Health Service Corps and Colorado Health Service Corps eligible employer