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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in performance management, talent strategy, and organizational design, with a strong ability to translate people data into actionable business insights. Proven track record in leading and developing people frameworks and teams within dynamic professional services environments.
Highest-signal resume keywords
Performance ManagementTalent StrategyPeople Framework DesignData AnalyticsStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Organizational DesignWorkforce PlanningTalent AssessmentSuccession PlanningEmployee RelationsCalibration ProcessesPeople Metrics ReportingPeople DashboardsCoaching LeadersDeveloping People Teams
Soft Skills
CommunicationInfluencingFacilitationStakeholder ManagementCoaching
Industry Keywords
CreativeTechnologyMarketingMediaProfessional Services
About the role
Key responsibilities & impact- Serve as a trusted senior People advisor to craft leaders across Creative, Technology, Delivery, and Strategy
- Partner with senior leaders on organizational design, workforce planning, talent strategy, talent management, employee relations, and leadership effectiveness
- Coach leaders through complex employee relations matters and sensitive people issues
- Advise leaders on performance management, talent assessment, succession, and organizational effectiveness
- Partner with Finance and functional leaders to connect people strategy, organizational decisions, and financial planning
- Lead the design and rollout of scalable people frameworks across the Americas
- Own and evolve performance management and calibration processes
- Establish standards for talent assessment, promotion, development, and succession
- Implement scalable people dashboards across the Americas
- Report on team shape, staffing mix, hiring, attrition/exits, employee satisfaction, talent movement, and other people metrics
- Turn people data into actionable insights and recommendations
- Own a portfolio of high-priority strategic People initiatives across the Americas
- Build scalable frameworks, processes, and tools across multiple crafts and markets
- Lead cross-functional initiatives from strategy and design through implementation and adoption
- Lead and develop approximately 3–4 direct reports and 2–3 indirect reports
- Establish team priorities, operating rhythms, and expectations
- Coach team members to operate as proactive, strategic business partners
- Partner with the broader People leadership team across the Americas
Requirements
What you’ll need- Significant experience as a Senior People Business Partner, or HR/People generalist, with demonstrated progression into senior leadership
- Strong expertise in performance management and talent processes, including hands-on experience leading or managing calibration cycles
- Demonstrated ability to coach and influence senior leaders through complex people and organizational decisions
- Proven experience designing and implementing people frameworks, programs, or processes at scale
- Experience translating people data and analytics into clear business insights and recommendations
- Prior experience managing and developing a People team
- Experience working in an agency, creative, marketing, media, technology, or similarly dynamic professional-services environment, ideally within an organization of 500+ employees
- Strong commercial orientation and the ability to connect People strategy to business performance
- Excellent communication, influencing, facilitation, and stakeholder-management skills
- Comfortable operating with both strategic altitude and a high level of hands-on ownership
- Demonstrated ability to operate effectively in a complex, matrixed, multi-disciplinary organization
- Must be authorized to work in the U.S. (E-Verify/Form I-9)
Benefits
Comp & perks- Healthcare, Dental, and Vision coverage
- 401k plan, plus matching
- PTO
- Paid Company Holidays
- Parental Leave
- Equal opportunity, inclusive, and barrier-free workplace
- Reasonable accommodation support throughout recruitment and employment
- Purpose-driven work at a B Corp-certified company