Deseret First Credit Union

Network Engineer

• Design, implement, maintain, and optimize enterprise LAN, WAN, wireless, VPN, firewall, and SD-WAN infrastructure
• Support reliable network connectivity across branch locations, corporate offices, and data centers
• Engineer solutions for performance, capacity, high availability, redundancy, segmentation, monitoring, and secure connectivity
• Administer and support Cisco and Meraki networking technologies
• Support Palo Alto firewalls and Panorama, including troubleshooting, secure configurations, segmentation, VPN connectivity, logging, and approved firewall changes
• Support and improve SD-WAN infrastructure, branch connectivity, circuit redundancy, and carrier services
• Support Cisco phone and telecommunications platforms, including Cisco Unified Communications, UCCX/contact-center services, SIP connectivity, call routing, QoS, and related integrations
• Transition to a cloud-based phone and meeting platform (UCaaS or VoIP) within 6 to 9 months
• Troubleshoot complex network and voice issues using packet captures, logs, monitoring tools, performance data, and structured root-cause analysis
• Lead network upgrades, migrations, hardware refreshes, carrier changes, firewall changes, branch deployments, and other infrastructure projects
• Develop implementation plans, test procedures, validation criteria, communication plans, and rollback procedures
• Participate in formal CAB/change-management process for production changes
• Maintain network diagrams, IP addressing records, circuit inventories, configuration standards, recovery procedures, and technical runbooks
• Coordinate with carriers, MSPs, hardware vendors, telecommunications providers, and cabling contractors
• Participate in network-related incident response, root-cause analysis, and permanent corrective-action planning
• Partner with Information Security on segmentation, firewall governance, vulnerability remediation, logging, investigations, audit evidence, and secure architecture
• Support disaster-recovery and business-continuity testing involving branch, corporate, data-center, and telecommunications connectivity
• Assist with network capacity planning, lifecycle management, equipment refresh planning, and infrastructure modernization
• Provide technical guidance and mentoring to Network Administrators and other IT staff
• Identify opportunities for automation, standardization, improved monitoring, and reduction of operational risk

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Network Engineer