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Despegar

Market Associate

Despegar

. Build trusted relationships with the hotels in your portfolio by understanding each partner’s business, seasonal objectives, and operational challenges .

Posted 10/15/2026full-timeAlphaville • BrazilMid-LevelWebsite

About the role

Key responsibilities & impact
  • Build trusted relationships with the hotels in your portfolio by understanding each partner’s business, seasonal objectives, and operational challenges
  • Manage account availability, rate competitiveness, conversion, and relationship health
  • Lead negotiations on rates, inventory, promotions, and paid media across the Decolar, HotelDo, and other brands
  • Conduct business reviews and optimization calls with concrete action plans and clear timelines
  • Read Metabase dashboards and build Excel analyses to identify patterns and prioritize accounts
  • Translate market data and context into actionable recommendations for hotels
  • Manage the initiative pipeline with CRM discipline, keeping opportunities and follow-ups up to date
  • Translate product, pricing, and distribution updates into tangible gains for hotels
  • Represent Decolar at partner visits, regional trade shows, and industry events
  • Analyze data, visit partners, negotiate, close campaigns, and collaborate with the team on account performance

Requirements

What you’ll need
  • 3–5 years of experience in travel (hotel, tour operator, destination management company, or OTA) or in consultative B2B sales/account management in a dynamic environment
  • Bachelor’s degree in Business Administration, Tourism, Economics, Marketing, or a related field
  • Consultative approach
  • Advanced Excel skills
  • Fluency in reading dashboards
  • Clear communication and active listening skills, with the ability to lead a business conversation from the ground up
  • Owner’s mindset, with initiative and the ability to close the loop
  • Experience with CRM systems
  • Familiarity with Google Workspace
  • Availability for frequent travel within your region
  • Native Portuguese
  • Intermediate English
  • Spanish is a plus
  • Passion for travel and the online hospitality business

Benefits

Comp & perks
  • Genuine autonomy to make decisions and drive impact from day one
  • Continuous learning culture: we fail fast, learn, and scale
  • Diverse, collaborative, and silo-free team
  • Growth opportunities within a global ecosystem (Prosus)
  • Ownership, innovation, and a people-first approach
  • Hybrid work
  • Availability for frequent travel within the region