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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in instructional design and content creation, utilizing advanced tools and methodologies to enhance learning experiences. Proficient in optimizing training pathways and leveraging data for continuous improvement in corporate education settings.
Highest-signal resume keywords
Instructional DesignContent Creation ToolsLearning Experience DesignArtificial Intelligence ToolsSpanish Language Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Corporate EducationContent CreationE-LearningVideo EditingLearning MetricsAndragogyMicrolearningStorytellingGamificationOperational Efficiency
Soft Skills
Excellent CommunicationStrategic VisionAutonomy in Decision-Making
Tools & Technologies
CanvaLMS PlatformsContent Editing Tools
Industry Keywords
TourismCustomer ServiceTravel TechAIR WorkflowsNO AIR Workflows
About the role
Key responsibilities & impact- Define content and virtual training strategies in collaboration with internal and partner teams
- Lead the optimization of training pathways and learning models
- Create complex and innovative content, including learning paths, videos, learning journeys, gamification, and advanced e-learning
- Align content with predefined instructional architecture, storytelling principles, and the learner experience
- Define and continuously improve layout, language, and narrative standards
- Serve as a technical subject-matter expert in content creation and editing tools
- Support and guide Senior and Junior professionals
- Participate in the validation of critical processes and operational changes
- Propose and implement continuous improvements based on data, feedback, and learning metrics
- Create training journeys designed to enhance the customer experience of Latin America’s tourism platform
Requirements
What you’ll need- Strong experience in corporate education and instructional design
- Specialization in content creation tools, including advanced Canva, video editing tools, e-learning, and LMS platforms
- Proficiency in educational methodologies, including Andragogy, Microlearning, Storytelling, and Learning Experience Design
- Strong skills and expertise in using Artificial Intelligence tools
- Ability to transform complex topics into clear and engaging content
- Excellent communication skills and strategic vision
- Autonomy in making technical decisions
- In-depth knowledge of tourism, AIR and NO AIR workflows, and provider systems
- Previous experience in Customer Service or Travel Tech environments
- Intermediate to advanced Spanish
- Experience with learning metrics and operational efficiency
Benefits
Comp & perks- Autonomy and the opportunity to make a real impact
- An environment that values diversity and puts people at the center
- Flexible working hours
- Hybrid work model with 8 on-site days per month
- 5-on, 2-off schedule