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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Microsoft 365 administration, Windows Server management, and security best practices, with a strong focus on compliance and incident response. Proficient in automation and scripting, alongside effective communication and collaboration skills to enhance IT strategy and system performance.
Highest-signal resume keywords
Microsoft 365 AdministrationWindows Server ManagementActive Directory SkillsPowerShell ScriptingNetwork Fundamentals
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft 365 ServicesWindows ServerActive DirectoryDNSDHCPGroup PolicyIntuneAutomationVirtualization SolutionsNetwork Fundamentals
Soft Skills
Clear CommunicationIntegrityOwnershipCollaborationProactive Mindset
Tools & Technologies
Atlassian JiraAtlassian ConfluencePRTGSolarWindsSIEM Tools
Certifications & Qualifications
Microsoft Certified - Microsoft 365 Administrator ExpertAzure Administrator AssociateSecurity+MCSAMCSE
Industry Keywords
Zero Trust PrinciplesCybersecurity FrameworksOIDCSAML 2.0SCIMMFAComplianceIncident ResponseDevice ManagementCloud Platforms
Tech Stack
Tools & technologiesAzureCloudCyber SecurityDNSFirewallsTCP/IPVMware
About the role
Key responsibilities & impact- Administer, monitor, and optimize Microsoft 365 services, including Exchange Online, SharePoint, Teams, Defender, Entra ID, and Intune.
- Support and maintain Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, file services, patching, and backups.
- Manage endpoint devices through Intune and Autopilot, including policy configuration, compliance baselines, and device lifecycle management.
- Administer and customize Atlassian Jira and Confluence, aligning them with team workflows and integrations.
- Apply security best practices, ensuring compliance, monitoring, and incident response readiness.
- Troubleshoot complex infrastructure issues across systems, cloud platforms, and applications.
- Consult with IT support specialists on software and hardware configuration and assist with complex incidents.
- Contribute to IT strategy discussions and propose improvements to system performance, security, and reliability.
- Maintain accurate documentation of IT systems, configurations, and processes.
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.
- 5+ years in Windows systems administration with broad Microsoft platform exposure.
- Strong Windows Server and Active Directory skills (DNS, DHCP, Group Policy, DFS, replication).
- Strong Microsoft 365 administration skills, including identity, access control, automation, device management, monitoring, and incident resolution.
- Experience with automation and scripting using PowerShell.
- Understanding of virtualisation solutions (VMware / Hyper-V) and storage technologies.
- Deep understanding of OIDC, SAML 2.0, SCIM, and MFA flows; experience integrating SaaS platforms with Entra ID.
- Solid understanding of network fundamentals (TCP/IP, VLANs, routing, firewalls, VPNs).
- Familiarity with monitoring platforms (PRTG, SolarWinds, SIEM tools).
- Knowledge of Zero Trust principles and modern cybersecurity frameworks (ISO 27001, ABDO, NIS2).
- Certifications are advantageous: Microsoft Certified - Microsoft 365 Administrator Expert or Azure Administrator Associate; Security+ or equivalent security-focused credential; MCSA / MCSE (Windows Server) or equivalent demonstrated experience.
- Clear communication, integrity, ownership, collaboration, and a proactive, improvement-driven mindset.