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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong writing and communication skills, with the ability to adapt content for various audiences and channels. Proficient in managing CRM tools and databases, while supporting the development of effective communication strategies and performance monitoring.
Highest-signal resume keywords
Strong Writing SkillsCRM ManagementAudience SegmentationCommunication AutomationData Organization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content CreationProofreadingEmail MarketingDatabase ManagementAudience SegmentationCommunication StrategyPerformance Metrics MonitoringExcel ProficiencyGoogle Sheets ProficiencyPresentation Development
Soft Skills
Attention to DetailOrganizational SkillsProactive Information GatheringAdaptabilityVerbal Communication
Tools & Technologies
CRM PlatformsEmail Distribution ToolsCommunication Automation ToolsMailing Management ToolsDigital Tools
Industry Keywords
CommunicationsMarketingPublic RelationsAdvertisingContent Marketing
About the role
Key responsibilities & impact- Support the creation, writing, proofreading, and layout of announcements, newsletters, presentations, one-pagers, and supporting materials
- Adapt content according to the audience, channel, and communication objective
- Support the organization of the Conexão360 communications calendar
- Consolidate information received from partner teams and transform it into clear, concise communications
- Support the management of mailing databases, distribution lists, and customer contacts
- Update, organize, and clean databases, identifying inconsistencies, duplicates, and opportunities for improvement
- Support audience segmentation by profile, account portfolio, channel, region, interest, or communication need
- Operate CRM, email distribution, communication automation, or similar platforms
- Support the development and execution of customer and sales force engagement journeys
- Monitor communication performance metrics, such as open rate, click-through rate, engagement, and response rate
- Consolidate campaign results and support the generation of insights for the continuous improvement of communications
Requirements
What you’ll need- Currently pursuing or completed higher education in Communications, Advertising, Marketing, Public Relations, Journalism, Business Administration, Design, or related fields
- Previous experience, even at an entry level, in communications, marketing, CRM, customer relationship management, content, trade marketing, or similar areas
- Strong writing skills and the ability to adapt messages for different audiences
- Knowledge of creating announcements, newsletters, presentations, or sales materials
- Knowledge of CRM, email marketing distribution, communication automation, or mailing management tools
- Intermediate proficiency in Excel or Google Sheets
- Basic understanding of audience segmentation and contact database organization
- Comfortable working with digital tools
- Strong organizational skills, attention to detail, and the ability to manage multiple demands
- Strong verbal and written communication skills
- Proactive approach to gathering information from partner teams and transforming content into clear materials
Benefits
Comp & perks- Medical insurance for you and your dependents
- Dental insurance for you and your dependents
- Life insurance
- Wellhub: access to gyms and physical, emotional, and nutritional well-being apps, including a free digital plan
- Pharmacy benefit with special medication prices and payroll deduction
- De Bem com a Mente: mental health, support, and rehabilitation program
- Pronto Atendimento Pessoal: financial, psychological, legal, and social support
- Gestar Juntos: support and guidance program for expectant parents and dependents
- Childcare assistance for children up to 24 months old
- Meal voucher or on-site cafeteria and basic grocery basket, depending on the location
- Transportation voucher or company shuttle, depending on the location
- Profit Sharing and Results (PLR), based on company performance and individual goals
- Private pension plan with company contributions
- Special loans through Fundação Itaúsa and payroll-deducted loans at preferential rates
- UniDexco: online courses and training platform
- Dexco Partnership Club: discounts with nearly 700 partners
- Dexco Store: discounts on products from Dexco brands
- Christmas card