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IT Manager
DHC Automated Gate Services. Own Acumatica administration covering ERP, work orders, scheduling, billing, and project accounting .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Acumatica administration, Microsoft 365 management, and practical cybersecurity measures. Capable of leading IT operations across multiple sites while ensuring compliance with security frameworks and managing vendor relationships.
Highest-signal resume keywords
Acumatica AdministrationMicrosoft 365 AdministrationCybersecurity ExperienceVendor ManagementMulti-Site IT Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cloud ERP AdministrationData Backup and RecoveryEndpoint ProtectionAccess ControlIT Policy EnforcementReporting and AnalyticsIT Roadmap DevelopmentIncident Response PlanningHelpdesk SupportSystem Integration
Soft Skills
Technical CommunicationLeadershipProblem-SolvingCollaborationTraining and Awareness
Tools & Technologies
SmartsheetMicrosoft TeamsSharePointOneDriveVectorT3 Fleet TelematicsCAD SoftwareField Service Mobile AppsMFA SolutionsIT Budget Management
Certifications & Qualifications
Microsoft CertificationCompTIA Security+ITIL Certification
Industry Keywords
ConstructionField ServiceManufacturingMobile WorkforceNIST CSFCIS ControlsData Center SecurityPrivate EquityIT IntegrationProject Accounting
Tech Stack
Tools & technologiesAzureCloudCyber SecurityERP
About the role
Key responsibilities & impact- Own Acumatica administration covering ERP, work orders, scheduling, billing, and project accounting
- Complete the Procore sunset by archiving project records, confirming data retention, and moving workflows into Acumatica and Smartsheet
- Manage integrations among Acumatica, Smartsheet, Microsoft 365, Vector, and T3 fleet telematics
- Build reporting on utilization, on-time delivery, margin, and safety
- Standardize system configuration and workflows across branches with the Center of Excellence
- Run networks, Wi-Fi, phones, and printers across 18 offices, shops, and warehouses
- Own the Microsoft 365 tenant, including identity, email, Teams, SharePoint/OneDrive, and licensing
- Deliver helpdesk support for field technicians and crews
- Manage the lifecycle of laptops, tablets, mobile phones, and field devices
- Support CAD, related design and engineering software, and fabrication shop systems
- Maintain the security program, including MFA, endpoint protection, patching, backups, and access reviews
- Lead security awareness training and phishing simulations
- Own incident response and disaster recovery plans, testing them at least annually
- Answer customer security questionnaires and audits
- Support cyber insurance renewals and lender/investor diligence
- Manage MSPs, carriers, software vendors, contracts, the annual IT budget, and tool/license consolidation
- Set and enforce IT policies
- Plan and execute IT integration for future acquisitions
- Maintain a 12–24 month IT roadmap aligned with company priorities
- Visit key branches, inventory systems and vendors, identify risks, stabilize integrations and dashboards, and improve security and helpdesk operations
Requirements
What you’ll need- 7+ years in IT
- 3+ years leading IT for a multi-site company
- Hands-on administration of a cloud ERP; Acumatica strongly preferred (NetSuite, Dynamics, or similar considered)
- Strong Microsoft 365 and Entra ID (Azure AD) administration
- Practical cybersecurity experience: MFA, endpoint protection, backup and recovery, access control
- Experience managing MSPs and software vendors, contracts, and budgets
- Ability to explain technical issues in plain language to field crews and executives alike
- Valid driver's license and ability to travel to branches
- Bachelor's degree in IT or a related field, or equivalent experience
- Preferred background in construction, field service, manufacturing, or other industries with mobile field workforces
- Experience with Smartsheet, field service mobile apps, fleet telematics, or safety software
- Experience supporting acquisitions or private equity-backed companies
- Familiarity with NIST CSF, CIS Controls, or customer security frameworks used by data centers and utilities
- Certifications such as Microsoft, CompTIA Security+, or ITIL are a plus
Benefits
Comp & perks- Travel to branches estimated at 20–30%
- Occasional after-hours support for outages, cutovers, and security incidents
- PPE and safety support for visits to fabrication shops, warehouses, and job sites
- Equal opportunity employment