Associate Field Service Technician

Diebold Nixdorf

. Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises .

Posted 11/12/2026full-timeSingapore • SingaporeJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, troubleshooting, and maintaining hardware and software products while ensuring customer satisfaction and understanding of product functionality. Proficient in performing preventive maintenance and repairs, with strong communication skills to instruct and train customers effectively.

Highest-signal resume keywords

Field Services ExperienceHardware InstallationSoftware ConfigurationTroubleshooting SkillsCustomer Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical MaintenanceProduct RepairDiagnostic ToolsPreventive MaintenanceComponent-Level RepairsMechanical AdjustmentsScheduled InspectionsService SchedulingTroubleshooting HardwareTroubleshooting Software

Soft Skills

Written CommunicationVerbal Communication

Industry Keywords

Customer SatisfactionService TerritoryKPI AchievementField Services

About the role

Key responsibilities & impact

Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises
Perform scheduled inspections, cleaning, and other services within an assigned territory
Perform minor product repairs
Inspect products for correct operation and resolve issues or escalate according to established procedure
Schedule services and complete required paperwork
Work with customers to ensure service satisfaction and understanding of product functionality
Troubleshoot hardware and software failures using diagnostic tools
Perform component-level hardware repairs
Clean and adjust mechanical components
Configure and install applicable software
Perform preventive maintenance and routine checks
Refill consumables as directed
Install, move, add, change, and remove hardware and software products
Instruct and train customers on installed hardware and software usage
Participate in trainings and measures to achieve agreed KPIs
Assist with special projects as assigned

Requirements

What you’ll need

Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services
Good written and verbal communication skills

Benefits

Comp & perks

Equal opportunity employer
Diversity-valuing workplace
On-the-job, classroom, and web-based hardware and software training