Associate Field Service Technician

Diebold Nixdorf

. Install, debug and provide technical maintenance for product and component hardware and software, mainly on customer premises .

Posted 9/17/2026full-timeRemote • SingaporeJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical maintenance, troubleshooting, and customer training for hardware and software products. Proficient in performing inspections, repairs, and preventive maintenance to ensure optimal product functionality and customer satisfaction.

Highest-signal resume keywords

Field Services ExperienceTechnical MaintenanceTroubleshooting SkillsCustomer TrainingCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Hardware InstallationSoftware ConfigurationComponent-Level RepairsPreventive MaintenanceDiagnostic Tools Usage

Soft Skills

Written CommunicationVerbal Communication

Certifications & Qualifications

Driver's License

Industry Keywords

Field ServicesCustomer SatisfactionTechnical SupportProduct FunctionalityScheduled Inspections

About the role

Key responsibilities & impact

Install, debug and provide technical maintenance for product and component hardware and software, mainly on customer premises
Perform scheduled inspections, cleaning and minor product repairs within an assigned territory
Inspect products for correct operation and resolve issues or escalate according to established procedures
Schedule services and complete required paperwork
Work with customers to ensure satisfaction with service delivery and understanding of product functionality
Perform troubleshooting using diagnostic tools and detailed analysis of hardware and software failures
Perform component-level hardware repairs
Clean and adjust mechanical components
Configure and install applicable software
Perform routine preventive-maintenance checks and refill consumables
Install, move, add, change and remove hardware and software products
Instruct and train customers on installed hardware and software
Participate in training, KPI initiatives and special projects

Requirements

What you’ll need

Education or equivalent work experience required
Minimum of 1–2 years of relevant experience or equivalent combination of education and experience in Field Services
Good written and verbal communication skills
Driver's license and driving record that satisfies DN's fleet requirements

Benefits

Comp & perks

Equal opportunity employer
Diversity-valuing workplace
On-the-job, classroom and web-based hardware and software training