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Electronic Technician I
Diebold Nixdorf. Become familiar with the practices and procedures of a Field Service Technician .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting hardware and software failures, performing component-level repairs, and providing customer training on installed systems. Proficient in preventive maintenance and ensuring customer satisfaction through effective communication and service scheduling.
Highest-signal resume keywords
Field Service Technician ExperienceTroubleshooting Hardware and SoftwareComponent-Level Hardware RepairsActive CFT RegistrationTechnical Education in Electronics or Electrical Engineering
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingHardware RepairsSoftware InstallationPreventive MaintenanceDiagnostic ToolsMechanical Component AdjustmentScheduled InspectionsDocumentation CompletionCustomer TrainingIMAC/R Procedures
Soft Skills
Strong Communication Skills
Certifications & Qualifications
Active CFT RegistrationCFT Professional Identity Card
Industry Keywords
Field ServiceTechnical SupportCustomer SatisfactionKPI AchievementElectronicsElectrical Engineering Technology
About the role
Key responsibilities & impact- Become familiar with the practices and procedures of a Field Service Technician
- Use diagnostic tools to troubleshoot hardware and software failures
- Perform component-level hardware repairs
- Clean and adjust mechanical components
- Configure and install applicable software
- Perform preventive maintenance and routine checks
- Replenish consumables according to instructions
- Install, move, add, change, and remove hardware and software products (IMAC/R)
- Instruct and train customers on the use and operation of installed hardware and software
- Participate in regular hardware and software training
- Participate in implementing measures to achieve agreed KPIs
- Assist with special projects as assigned
- Install, debug, and technically maintain hardware and software, primarily at customer sites
- Perform scheduled inspections, cleaning, and minor repairs
- Inspect products, troubleshoot issues, or escalate requests to higher support levels
- Schedule services, complete documentation, and interact with customers to ensure their satisfaction
Requirements
What you’ll need- Completed technical education (required) in Electronics, Electrical Engineering Technology, or a related field
- Previous relevant experience as a Field Service Technician
- Strong written and verbal communication skills
- Valid driver's license and driving record meeting DN fleet requirements
- Active CFT registration (required), with an active CFT Professional Identity Card
- Reside in Barreiras, Bahia
Benefits
Comp & perks- Diebold Nixdorf is an equal opportunity employer and values diversity
- Participation in regular hardware and software training, including hands-on/on-the-job, classroom, and web-based training