Electronic Technician I

Diebold Nixdorf

. Install, troubleshoot, and technically maintain hardware and software, primarily at customer locations .

Posted 9/22/2026full-timeRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in hardware and software installation, troubleshooting, and maintenance, with a focus on customer satisfaction and effective communication. Proficient in performing preventive maintenance and component-level repairs while adhering to established procedures and KPIs.

Highest-signal resume keywords

Field Service Technician ExperienceActive CFT RegistrationTechnical Education in Electronics or Electrical Engineering TechnologyHardware and Software TroubleshootingCustomer Training and Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Hardware InstallationSoftware InstallationTroubleshootingPreventive MaintenanceComponent-Level RepairsDiagnostic Tools UsageMechanical Component AdjustmentDocumentation CompletionScheduled InspectionsIMAC/R Procedures

Soft Skills

Strong Communication SkillsCustomer InteractionProblem-Solving

Certifications & Qualifications

Valid Driver’s LicenseCFT Registration

Industry Keywords

Field ServiceTechnical SupportCustomer SatisfactionKPI AchievementElectronics

About the role

Key responsibilities & impact

Install, troubleshoot, and technically maintain hardware and software, primarily at customer locations
Perform scheduled inspections, cleaning, other services, and minor repairs
Inspect products, troubleshoot issues, and escalate requests to higher support levels in accordance with procedures
Schedule services and complete the required documentation
Interact with customers to ensure their satisfaction and understanding of product operation
Use diagnostic tools to analyze hardware and software failures
Perform component-level hardware repairs
Clean and adjust mechanical components
Configure and install applicable software
Perform preventive maintenance and replenish consumables according to instructions
Install, move, add, change, and remove hardware and software products (IMAC/R)
Instruct and train customers on the use and operation of installed hardware and software
Participate in implementing measures to achieve agreed-upon KPIs
Assist with special projects as assigned

Requirements

What you’ll need

Completed technical education (required) in Electronics, Electrical Engineering Technology, or a related field
Relevant experience as a field service technician
Strong written and verbal communication skills
Valid driver’s license and driving record that meet DN fleet requirements
Active CFT registration (required)
Reside in Itapipoca, Ceará, Brazil

Benefits

Comp & perks

Diebold Nixdorf is an equal opportunity employer and values diversity in the workplace
Participation in regular hardware and software training (hands-on/on-the-job, classroom, and web-based)