Field Service Technician

Diebold Nixdorf

. Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises.

Posted 10/17/2026full-timeRemote • Mississippi • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, troubleshooting, and maintaining hardware and software products while ensuring customer satisfaction through effective communication and training. Proficient in performing preventive maintenance and repairs within a designated territory.

Highest-signal resume keywords

Field Services ExperienceHardware TroubleshootingSoftware InstallationCustomer TrainingPreventive Maintenance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical MaintenanceComponent-Level Hardware RepairsDiagnostic ToolsSoftware ConfigurationProduct Inspections

Soft Skills

Written CommunicationVerbal Communication

Industry Keywords

Customer SatisfactionPreventive MaintenanceScheduled InspectionsKPI InitiativesField Services

About the role

Key responsibilities & impact

Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises.
Perform scheduled inspections, cleaning, minor product repairs, and preventive maintenance within an assigned territory.
Inspect products for correct operation and resolve or escalate issues according to established procedures.
Schedule services, complete required paperwork, and work with customers to ensure service satisfaction and product understanding.
Troubleshoot hardware and software failures using diagnostic tools.
Perform component-level hardware repairs and adjust mechanical components.
Configure and install applicable software.
Refill consumables as directed.
Install, move, add, change, and remove hardware and software products.
Instruct and train customers on installed hardware and software usage.
Participate in training, KPI initiatives, and special projects.

Requirements

What you’ll need

Education or equivalent work experience required.
Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
Good written and verbal communication skills.
Ability to work evenings/nights and weekend shifts.

Benefits

Comp & perks

Equal opportunity employer and diversity commitment
On-the-job, classroom, and web-based training