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Field Service Technician
Diebold Nixdorf. Perform installation and minor repairs on Diebold Nixdorf products and services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates technical maintenance capabilities for Diebold Nixdorf products, including installation, repairs, and preventative maintenance. Possesses strong customer communication skills and the ability to work independently while managing tools and stock responsibly.
Highest-signal resume keywords
Technical MaintenanceCustomer CommunicationProblem-SolvingField SupportDriving Licence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
InstallationRepairsPreventative MaintenanceTechnical SupportFault DiagnosisEquipment CareBasic IT Skills
Soft Skills
CuriosityPractical MindsetClear CommunicationTeam ContributionFlexibility
Industry Keywords
Diebold Nixdorf ProductsConsumer ElectronicsIT EquipmentElectrical ProductsMechanical Products
About the role
Key responsibilities & impact- Perform installation and minor repairs on Diebold Nixdorf products and services
- Complete scheduled cleanings and basic maintenance on conventional products
- Install and provide technical maintenance for hardware and software products and components within the assigned area
- Attend customer sites to provide support and maintenance
- Liaise with customer representatives to diagnose faults and deliver rapid, accurate, long-term fixes
- Complete preventative maintenance and return IT equipment to working order
- Use replacement parts only when essential based on diagnosis
- Update customer representatives on call progress, fixes, future actions, and timescales
- Advise customers on equipment care and provide simple training to prevent recurring faults
- Liaise with technical support personnel and apply their guidance
- Identify and report chargeable fault calls
- Submit overtime, expenses, fuel returns, and other activity reports in accordance with company procedures
- Provide feedback on territory performance through line management to improve service performance, control costs, and disseminate technical information
Requirements
What you’ll need- No previous field engineering experience required; welcomes college leavers and career starters
- Interest in technology and enthusiasm for solving practical problems
- Experience repairing white goods, consumer electronics, IT equipment, or other electrical or mechanical products is welcome but not essential
- Comfortable using a PC and keen to develop new technical skills
- Curiosity, practical mindset, and willingness to learn
- Ability to follow guidance, ask questions, and work through problems safely and methodically
- Clear, friendly, and professional customer communication
- Ability to plan the day, manage stock and tools responsibly, work independently, and contribute to a team
- Ability to lift and move equipment, stand for extended periods, and climb, bend, and stoop while following safe working practices
- Full driving licence
- Flexibility to join an on-call rota including some evenings and weekends
- Must meet driving record, background, and other relevant pre-employment checks
Benefits
Comp & perks- Full training on the tools, systems and equipment used
- Flexible on-call rota including some evenings and weekends
- Armed Forces-friendly employer
- Equal opportunity employer
- Diversity and non-discrimination commitment