Field Service Technician

Diebold Nixdorf

. Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises .

Posted 9/30/2026full-timeRemote • Florida • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, maintaining, and troubleshooting hardware and software products while ensuring customer satisfaction and understanding. Proficient in performing routine inspections, repairs, and preventive maintenance to meet established KPIs.

Highest-signal resume keywords

Field Services ExperienceHardware And Software TroubleshootingCustomer Training And SupportPreventive Maintenance ChecksTechnical Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Hardware InstallationSoftware ConfigurationComponent-Level RepairsDiagnostic Tools UsagePreventive MaintenanceTechnical MaintenanceProduct InspectionsTroubleshootingScheduled ServicesMinor Product Repairs

Soft Skills

Good Written CommunicationGood Verbal Communication

Certifications & Qualifications

Driver's License

Industry Keywords

Field ServicesCustomer SatisfactionKPI AchievementTechnical SupportProduct Functionality

About the role

Key responsibilities & impact

Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises
Perform scheduled inspections, cleaning, and other services
Perform minor product repairs within an assigned territory
Inspect products for correct operation and resolve or escalate issues according to established procedures
Schedule services and complete required paperwork
Work with customers to ensure satisfaction and understanding of product functionality
Troubleshoot hardware and software failures using diagnostic tools
Perform component-level hardware repairs
Clean and adjust mechanical components
Configure and install applicable software
Perform routine preventive-maintenance checks
Refill consumables as directed
Install, move, add, change, and remove hardware and software products
Instruct and train customers on installed hardware and software usage
Participate in regular hardware and software training
Participate in measures to achieve agreed KPIs
Assist with special projects as assigned

Requirements

What you’ll need

Education or equivalent work experience required
Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services
Good written and verbal communication skills
Driver's license and driving record that satisfies DN's fleet requirements

Benefits

Comp & perks

Equal opportunity employer
Diversity-valuing workplace
On-the-job, classroom, and web-based training