Field Service Technician

Diebold Nixdorf

. Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises.

Posted 10/6/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, debugging, and maintaining hardware and software products while providing exceptional customer training and support. Proficient in troubleshooting and performing component-level repairs, ensuring optimal product operation and customer satisfaction.

Highest-signal resume keywords

Field Services ExperienceHardware InstallationSoftware ConfigurationTroubleshooting SkillsCustomer Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical MaintenanceComponent-Level RepairsDiagnostic ToolsPreventive MaintenanceProduct Inspections

Soft Skills

Written CommunicationVerbal Communication

Certifications & Qualifications

Driver's License

Industry Keywords

Field ServicesCustomer SupportKPI InitiativesScheduled Inspections

About the role

Key responsibilities & impact

Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises.
Perform scheduled inspections, cleaning, minor product repairs, and preventive maintenance within an assigned territory.
Inspect products for correct operation, resolve issues, or escalate according to established procedures.
Schedule services and complete required paperwork.
Use diagnostic tools to troubleshoot hardware and software failures.
Perform component-level hardware repairs and adjust mechanical components.
Configure and install applicable software.
Refill consumables as directed.
Install, move, add, change, and remove hardware and software products.
Train customers on the usage and operation of installed hardware and software.
Participate in training, KPI initiatives, and special projects.

Requirements

What you’ll need

Education or equivalent work experience required.
Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
Good written and verbal communication skills.
Driver's license and driving record that satisfies DN's fleet requirements.

Benefits

Comp & perks

Equal opportunity employer
Diversity-valuing workplace
On-the-job, classroom, and web-based training