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Field Service Technician
Diebold Nixdorf. Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing, debugging, and maintaining hardware and software products, with a strong focus on customer training and technical support. Proficient in troubleshooting and performing component-level repairs while adhering to established procedures.
Highest-signal resume keywords
Field Services ExperienceHardware InstallationSoftware ConfigurationTroubleshooting SkillsCustomer Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical MaintenanceComponent-Level RepairsDiagnostic ToolsPreventive MaintenanceMechanical Component Adjustment
Soft Skills
Written CommunicationVerbal Communication
Certifications & Qualifications
Driver's License
Industry Keywords
Field ServicesCustomer PremisesScheduled InspectionsKPI Initiatives
About the role
Key responsibilities & impact- Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises.
- Perform scheduled inspections, cleaning, minor repairs, and preventive maintenance.
- Inspect products for correct operation, resolve issues, and escalate according to established procedures.
- Troubleshoot hardware and software failures using diagnostic tools.
- Perform component-level hardware repairs.
- Clean and adjust mechanical components.
- Configure and install applicable software.
- Refill consumables as directed.
- Install, move, add, change, and remove hardware and software products.
- Train customers on the usage and operation of installed hardware and software.
- Complete required paperwork and schedule services.
- Participate in trainings, KPI initiatives, and special projects.
Requirements
What you’ll need- Education or equivalent work experience required.
- Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
- Good written and verbal communication skills.
- Driver's license and driving record that satisfies DN's fleet requirements.
Benefits
Comp & perks- Equal opportunity employer
- Diversity-valuing workplace
- On-the-job, classroom, and web-based training