Field Service Technician

Diebold Nixdorf

. Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises .

Posted 9/30/2026full-timeRemote • California • United StatesJunior💰 $27 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, debugging, and maintaining hardware and software products while ensuring customer satisfaction. Proficient in troubleshooting, performing repairs, and training customers on product usage.

Highest-signal resume keywords

Field Services ExperienceHardware RepairSoftware InstallationCustomer TrainingCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical MaintenanceTroubleshootingComponent-Level Hardware RepairsPreventive MaintenanceDiagnostic ToolsSoftware ConfigurationMechanical Component Adjustment

Soft Skills

Written CommunicationVerbal Communication

Certifications & Qualifications

Driver's License

Industry Keywords

Customer SatisfactionScheduled InspectionsKPI Initiatives

About the role

Key responsibilities & impact

Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises
Perform scheduled inspections, cleaning, minor product repairs, and preventive maintenance within an assigned territory
Inspect products for correct operation and troubleshoot hardware and software failures using diagnostic tools
Perform component-level hardware repairs
Clean and adjust mechanical components
Configure and install applicable software
Install, move, add, change, and remove hardware and software products
Refill consumables as directed
Train customers on the usage and operation of installed hardware and software
Schedule services, complete required paperwork, and ensure customer satisfaction
Participate in training, KPI initiatives, and special projects

Requirements

What you’ll need

Education or equivalent work experience required
Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services
Good written and verbal communication skills
Driver's license and driving record that satisfies DN's fleet requirements

Benefits

Comp & perks

Incentive opportunities or other forms of variable compensation may be available, governed by applicable plan documents
On-the-job, classroom, and web-based training