Field Service Technician

Diebold Nixdorf

. Install, debug, and provide technical maintenance for ATMs, retail equipment, and other equipment within an assigned customer and/or product area.

Posted 11/10/2026full-timeMiami • Florida • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, maintaining, and troubleshooting ATMs and retail equipment, with a strong focus on customer training and communication. Proficient in performing hardware repairs and preventive maintenance while utilizing diagnostic tools for effective incident resolution.

Highest-signal resume keywords

ATM Installation And MaintenanceField Services ExperienceHardware RepairCustomer TrainingDiagnostic Tools Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical MaintenanceComponent-Level Hardware RepairsSoftware ConfigurationPreventive MaintenanceIncident HandlingMechanical Component AdjustmentTroubleshootingProcess ImprovementKnowledge SharingRoutine Checks

Soft Skills

Written CommunicationVerbal Communication

Tools & Technologies

Diagnostic ToolsCorporate Tools

Certifications & Qualifications

Driver's License

Industry Keywords

Field ServicesRetail EquipmentATM

About the role

Key responsibilities & impact

Install, debug, and provide technical maintenance for ATMs, retail equipment, and other equipment within an assigned customer and/or product area.
Handle incidents using diagnostic tools and detailed analysis of hardware and software failures.
Perform component-level hardware repairs.
Clean and adjust mechanical components.
Configure and install applicable software.
Perform preventive maintenance and routine checks according to documented procedures.
Refill consumables as directed.
Install, move, add, change, and remove hardware and software products.
Instruct and train customers on the usage and operation of installed hardware and software.
Receive incident briefings and orders from dispatch, and report unforeseen issues.
Provide detailed briefings on performed activities.
Proactively inform customers about service status, progress, and outcomes.
Identify technical or process problems and recommend improvements.
Use corporate tools and processes for knowledge sharing and information gathering.

Requirements

What you’ll need

Education or equivalent work experience required.
Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Field Services.
Good written and verbal communication skills.
Driver's license and driving record that satisfies DN's fleet requirements.

Benefits

Comp & perks

Equal opportunity employer
Diversity-valuing workplace
No discrimination based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status