Field Service Technician

Diebold Nixdorf

. Install, debug, and provide technical maintenance for ATMs, retail, and other equipment within an assigned customer and/or product area .

Posted 9/30/2026full-timeRemote • California • United StatesJunior💰 $27 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, maintaining, and troubleshooting ATMs and retail equipment, with a strong focus on customer training and incident handling. Proficient in using diagnostic tools for hardware and software failures and performing component-level repairs.

Highest-signal resume keywords

Field Services ExperienceHardware RepairSoftware ConfigurationCustomer TrainingIncident Handling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical MaintenanceTroubleshootingComponent-Level RepairsPreventive MaintenanceDiagnostic Tools

Soft Skills

Written CommunicationVerbal Communication

Tools & Technologies

Corporate ToolsDiagnostic Tools

Certifications & Qualifications

Driver's License

Industry Keywords

ATM InstallationRetail EquipmentIMAC/RCustomer Support

About the role

Key responsibilities & impact

Install, debug, and provide technical maintenance for ATMs, retail, and other equipment within an assigned customer and/or product area
Perform incident handling, preventive maintenance, IMAC/R, and customer training
Use diagnostic tools to troubleshoot hardware and software failures
Perform component-level hardware repairs
Clean and adjust mechanical components
Configure and install applicable software
Perform routine checks according to documented procedures
Refill consumables as directed
Install, move, add, change, and remove hardware and software products
Instruct and train customers on usage and operation of installed hardware and software
Receive incident briefings and orders from dispatch
Update dispatch on unforeseen issues and provide detailed activity briefings
Inform customers about status, progress, and outcomes
Identify technical or process problems and recommend improvements
Use corporate tools and processes for knowledge sharing and information gathering

Requirements

What you’ll need

Education or equivalent work experience required
Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services
Good written and verbal communication skills
Driver's license and driving record that satisfies DN's fleet requirements