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D
Physician Liaison
DIGESTIVE HEALTH. Develop and maintain strategic relationships with community providers, practice administrators, office managers, and clinical staff .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing strategic relationships within the healthcare sector, with a focus on provider engagement, outreach strategies, and enhancing patient care experiences. Proficient in analyzing market opportunities and referral patterns to drive growth and improve operational processes.
Highest-signal resume keywords
Healthcare BackgroundProvider Relations ExperienceRelationship-Building SkillsICD-10 KnowledgeExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Referral Pattern AnalysisMarket Opportunity IdentificationService Recovery ManagementDocumentation of Outreach ActivitiesHealthcare Business Acumen
Soft Skills
Customer Service SkillsProblem-Solving Skills
Certifications & Qualifications
Nursing Credentials
Industry Keywords
HealthcarePharmaceutical SalesProvider EngagementClinical ServicesPatient Care Resources
About the role
Key responsibilities & impact- Develop and maintain strategic relationships with community providers, practice administrators, office managers, and clinical staff
- Conduct regular provider outreach visits to educate providers and patients about US Digestive Health providers, clinical services, access pathways, and patient care resources
- Analyze referral patterns, market opportunities, and provider engagement data to identify growth opportunities and execute outreach strategies
- Serve as the primary liaison between community physicians, patients, and US Digestive Health locations
- Facilitate communication and resolve operational or patient access concerns
- Investigate and manage service recovery opportunities and escalate issues as appropriate
- Coordinate educational programs, community outreach events, lunch-and-learns, and marketing initiatives
- Monitor competitive activity, market conditions, and referral patterns and communicate insights to leadership
- Maintain documentation of outreach activities, access intelligence, and provider interactions
- Prepare regular reports and recommendations
- Collaborate with physicians, practice managers, operations leaders, and clinical staff to improve intake and access processes and enhance provider and patient experience
Requirements
What you’ll need- Healthcare background and/or experience
- Specialty provider experience a plus
- Minimum of a bachelor's degree
- Significant experience in the health care or pharmaceutical sales field
- Nursing credentials preferred
- Physician liaison or provider relations experience preferred
- Healthcare business preferred
- Demonstrated success developing relationships and growing provider engagement preferred
- Excellent customer service, relationship-building, and problem-solving skills
- Working knowledge of medical terminology, medications, and ICD-10 codes
- Ability to work consultatively with practice managers, physicians, and clinical staff
- Excellent oral and written communication skills required
- Must be authorized to work in the US for any employer
- Reliable transportation required
Benefits
Comp & perks- Full-time employment
- 8-hour Monday–Friday shifts
- No weekends required
- Limited overnight travel may be required
- Equal Opportunity Employer