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Senior Account Manager
Digible, Inc. Serve as the primary strategic point of contact for a portfolio of 5–8 clients or one Enterprise Account spanning 110–130 properties .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client portfolios and driving revenue growth through advanced digital marketing strategies, including Paid Search, Paid Social, and SEO. Proven ability to lead teams, mentor staff, and implement process improvements using AI technology.
Highest-signal resume keywords
Client Portfolio ManagementDigital Marketing StrategyLeadership and MentorshipQuarterly Business ReviewsAI Technology Implementation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital MarketingPaid SearchPaid SocialSEOGeofencingDisplay AdvertisingEmail MarketingClient RetentionData AnalysisProject Management
Soft Skills
LeadershipMentorshipCommunicationAccountabilityCollaboration
Tools & Technologies
Digible’s Fiona Platform
Industry Keywords
MultifamilySenior LivingStudent HousingAgency EnvironmentClient Onboarding
About the role
Key responsibilities & impact- Serve as the primary strategic point of contact for a portfolio of 5–8 clients or one Enterprise Account spanning 110–130 properties
- Lead quarterly business outlooks with in-depth market and portfolio analyses and data-backed expansion recommendations
- Own client retention and expansion to drive measurable revenue growth
- Oversee advanced cross-channel digital marketing strategy across Paid Search, Paid Social, SEO, Organic Social, Geofencing, Display, Reputation Management, Email, and Native
- Utilize Account Coordinators to execute level 1 tasks
- Maintain monthly retention of 96%+ and client response time under 5 hours
- Lead departmental initiatives end-to-end and drive accountability for outcomes
- Identify and implement AI technology for process improvement and scalability
- Contribute to company-level growth initiatives
- Develop case studies and success stories
- Mentor Account Managers and Coordinators through check-ins, feedback, and coaching
- Set and reinforce reusable team best practices
- Support product demos and client onboarding for Digible’s Fiona platform
- Partner with Product and Development teams on feature and platform improvements
- Troubleshoot platform issues and bugs and communicate client-impacting concerns
- Provide product functionality, UX, and UI improvement input based on client feedback
Requirements
What you’ll need- 6+ years in a client-facing role, with a proven track record of managing high-volume portfolios
- 5+ years of digital marketing experience including paid search, paid social, display, and geofencing
- Experience working in a fast paced agency environment
- Proven success in delivering measurable growth for client portfolios
- Strong leadership and mentorship skills
- Demonstrated success leading Quarterly Business Reviews or equivalent executive-level client presentations
- Experience leading projects or initiatives from initiation through completion
- Multifamily, Senior Living, or Student Housing experience is a plus
- Professional references may be requested during the hiring process
Benefits
Comp & perks- Discretionary Bonus
- 4-Day Work Week (32 Hour Work Week)
- WFA (work from anywhere)
- 3 weeks of PTO
- Sick leave
- Bereavement leave
- 11 paid holidays
- 401(k) + Match
- 75% employer paid health benefits (Medical, Dental, and Vision)
- $75/month reimbursement for Physical Wellness
- $75/month reimbursement for Mental Wellness
- $1000/year travel fund for employees who have been with Digible 3+ years
- Dog-Friendly Office
- Paid Parental Leave
- Monthly Social Events
- Weekly Lunches and Snacks for in-office employees