Digible, Inc

Account Manager

• Serve as the primary strategic point of contact for a portfolio of 5–8 clients or one Enterprise Account spanning 110–130 properties
• Lead quarterly business outlooks with in-depth market and portfolio analyses and data-backed expansion recommendations
• Own client retention and expansion to drive measurable revenue growth
• Oversee advanced cross-channel digital marketing strategy across Paid Search, Paid Social, SEO, Organic Social, Geofencing, Display, Reputation Management, Email, and Native
• Utilize Account Coordinators to execute level 1 tasks
• Maintain monthly retention of 96%+ and client response time under 5 hours
• Lead departmental initiatives end-to-end and drive accountability for outcomes
• Identify and implement AI technology for process improvement and scalability
• Contribute to company-level growth initiatives
• Develop case studies and success stories
• Mentor Account Managers and Coordinators through check-ins, feedback, and coaching
• Set and reinforce reusable team best practices
• Support product demos and client onboarding for Digible’s Fiona platform
• Partner with Product and Development teams on feature and platform improvements
• Troubleshoot platform issues and bugs and communicate client-impacting concerns
• Provide product functionality, UX, and UI improvement input based on client feedback

Senior Account Manager

SEO Marketing

• Manage a portfolio of up to 108 accounts, owning SEO performance and directly executing technical, local, and content work when professional judgment is required
• Diagnose and prioritize on-site and off-site optimizations that drive organic visibility and keyword rankings
• Conduct website audits, determine technical SEO recommendations, and implement or direct implementation
• Own the strategic use and health of Google Business Profile, Google Tag Manager, and Google Search Console
• Drive organic traffic and rankings through proven SEO fundamentals
• Flag accounts with declining visibility or technical health trends
• Analyze campaign performance and ROI and own client-facing interpretation and recommendations
• Identify keyword visibility trends and translate findings into actionable next steps
• Support reporting improvements and internal documentation
• Partner with Senior SEO Strategists for advanced troubleshooting, testing, and strategic guidance
• Escalate strategic tradeoffs and technical risks with clear recommendations
• Follow internal standards, maintain documentation, and partner with Coordinators as platforms and tools evolve
• Work cross-functionally to deliver exceptional client and employee experiences
• Meet campaign performance targets, including SLA adherence, optimization completion, testing support, thought leadership, and organic visibility growth