Associate Account Manager

. Provide coverage in the region and drive renewals of the corporate segment of DigiCert's customer base.

Posted 9/25/2026full-timeRemote • United StatesJuniorMid-Level💰 $63,000 - $72,000 per yearWebsite

Tools & technologies

SFDC

Key responsibilities & impact

Provide coverage in the region and drive renewals of the corporate segment of DigiCert's customer base.
Deliver incremental revenue growth and bring in net new business.
Build and foster strong relationships with strategic DigiCert customers in close collaboration with the in-region Account Manager.
Increase customer adoption, ensure retention, and drive long-term customer success by addressing technology challenges.
Listen actively and identify opportunities to expand DigiCert’s reach.
Seek information, resolve discrepancies, and identify opportunities.
Influence and persuade customers and stakeholders to support specific actions.
Identify and close net new revenue opportunities on renewals.
Identify and complete discovery for new logos in the assigned territory.
Use Apptus, SFDC, and Clari to support quoting and forecasting.
Liaise with the business desk, order management, and customers to gather and execute agreements and documents.
Travel as needed to attend in-person events, webinars, and customer meetings.

What you’ll need

2+ years of experience managing full sales cycle (inside or field sales) in the software space (SaaS Sales preferred).
Excellent written and verbal communication skills.
SaaS Sales is advantageous.
Proactive in adopting sales best practices and a leader in process adherence.
Can demonstrate market and industry knowledge and recognizes changing market trends.
Excellent objection handling and negotiating abilities.
Driven to invest time in self-education that can be applied in a professional context.
Demonstrates the ability to link corporate strategic goals to customer facing solutions.
Strong collaboration skills and ability to work alongside multiple team members.
Proven record of meeting/exceeding established goals.
Ability to effectively communicate with internal stakeholders.
Highly resourceful when need to overcome barriers and objections.
Ability to communicate with all levels within customer/prospect’s organization.

Comp & perks

Competitive compensation and comprehensive health, dental, and vision coverage
Retirement savings programs with company matching (401(k) or RRSP)
Generous paid time off, including holidays, and vacation
Paid parental leave and family support benefits
Life and disability coverage
Flexible spending and health savings options (where applicable)
Health and wellness support, including gym reimbursement and wellness programs
Employee Assistance Program with 24/7 confidential support for employees and families
Education assistance and professional development opportunities
Access to LinkedIn Learning and continuous learning resources
Employee referral bonus program and additional company perks and discounts
Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues
Business travel insurance and global employee support programs