DigiCert

Account Executive

• Provide coverage in the region and drive renewals of the corporate segment of DigiCert's customer base.
• Deliver incremental revenue growth and bring in net new business.
• Build and foster strong relationships with strategic DigiCert customers in close collaboration with the in-region Account Manager.
• Increase customer adoption, ensure retention, and drive long-term customer success by addressing technology challenges.
• Listen actively and identify opportunities to expand DigiCert’s reach.
• Seek information, resolve discrepancies, and identify opportunities.
• Influence and persuade customers and stakeholders to support specific actions.
• Identify and close net new revenue opportunities on renewals.
• Identify and complete discovery for new logos in the assigned territory.
• Use Apptus, SFDC, and Clari to support quoting and forecasting.
• Liaise with the business desk, order management, and customers to gather and execute agreements and documents.
• Travel as needed to attend in-person events, webinars, and customer meetings.

Associate Account Manager

Account Manager

• Develop opportunities within existing and new accounts assigned in the territory, turning opportunities into closed-won deals
• Collaborate with pre-sales and post-sales support resources throughout sales campaigns
• Serve customers as a trusted advisor and maintain a consultative relationship
• Prospect for new business across multiple functional areas and leverage marketing-provided leads
• Maintain appropriate pipeline coverage
• Understand customer processes and problems and develop relationships with multiple buying personas
• Connect customers’ business objectives with DigiCert solutions using a customer-centric approach
• Lead enterprise agreements to close and proactively develop opportunities
• Prepare accurate forecasts and build a funnel to cover bookings targets
• Document activities in Salesforce and communicate activities to sales management
• Manage customer interactions through the buying cycle and negotiate toward close
• Gain buy-in from multiple stakeholders
• Coordinate pre-sales and post-sales support resources
• Maintain working knowledge of DigiCert products and solutions

Associate Account Manager

Corporate Account Manager