Forward Deployed Engineer

DigiCert

. Embed with business users to understand and map workflows, data, and systems .

Posted 11/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $155,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and deploying production software, particularly with LLMs, while effectively collaborating with business users to optimize workflows and data systems. Proficient in coding, system performance measurement, and ensuring security compliance in sensitive environments.

Highest-signal resume keywords

Production Software DevelopmentLLM ImplementationPython or TypeScript/JavaScript CodingAPI and Webhook IntegrationSecurity and Compliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Production Software DevelopmentLLM ImplementationPython CodingTypeScript CodingJavaScript CodingAPI IntegrationWebhook IntegrationData Pipeline DevelopmentTool CallingContext Engineering

Soft Skills

Clear CommunicationCollaboration with Non-Technical UsersJudgment in Sensitive Environments

Tools & Technologies

APIsWebhooksData PipelinesOAuthSSORole-Based Access

Industry Keywords

Workflow MappingVendor EvaluationHuman-in-the-Loop ReviewSystem Performance MeasurementCost-Benefit Analysis

Tech Stack

Tools & technologies

JavaScriptPythonTypeScript

About the role

Key responsibilities & impact

Embed with business users to understand and map workflows, data, and systems
Identify where AI can accelerate growth or save time and money
Decide whether to build, buy, or configure solutions, considering cost, speed, and long-term fit
Lead the technical side of vendor evaluations
Build integrations, agents, and workflows with retrieval, tool use, and human-in-the-loop review
Test, deploy, and support production code
Build reliable systems that handle fragmented data and unpredictable model behavior
Identify failure cases and determine where humans remain in control
Partner with IT, Security, and Engineering on model access, identity and permissions, data connectivity, observability, and evaluation
Turn one-off solutions into reusable components
Establish baselines, measure improvements, and quantify hours saved, costs avoided, or cycle time reduced
Train operators and power users so systems continue running and improving after deployment

Requirements

What you’ll need

4+ years building and shipping production software that people depended on, and supporting it after launch
2+ years building with LLMs in production, including agents, retrieval, tool calling (including MCP), and context engineering
Ability to explain how system performance was measured and improved and its business value
Strong coding ability in Python or TypeScript/JavaScript
Ability to write, test, review, and deploy own code
Fluency with APIs, webhooks, data pipelines, and authentication, including OAuth, SSO, and role-based access
Daily use of coding agents and discipline to review and validate their output
Comfort and proficiency working directly with non-technical users and learning unfamiliar businesses quickly
Ability to turn messy processes into working software
Judgment in security- and compliance-sensitive environments, including knowledge of data that cannot leave the building
Clear and effective written and spoken communication
Ability to write a one-page memo making the technical and business case to an executive

Benefits

Comp & perks

Competitive compensation and comprehensive health, dental, and vision coverage
Retirement savings programs with company matching (401(k) or RRSP)
Generous paid time off, including holidays, and vacation
Paid parental leave and family support benefits
Life and disability coverage
Flexible spending and health savings options (where applicable)
Health and wellness support, including gym reimbursement and wellness programs
Employee Assistance Program with 24/7 confidential support for employees and families
Education assistance and professional development opportunities
Access to LinkedIn Learning and continuous learning resources
Employee referral bonus program and additional company perks and discounts
Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and outstanding contributions of colleagues
Business travel insurance and global employee support programs