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digio

CRM Analytics Analyst – Mid-Level

digio

. Structure and analyze data with a focus on customer behavior .

Posted 9/24/2026full-timeBarueri • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data analysis and customer behavior insights, utilizing SQL for data manipulation and performance measurement. Capable of translating complex analyses into clear, actionable strategies for internal stakeholders.

Highest-signal resume keywords
Strong Command Of SQLData AnalysisCampaign Performance AnalysisDashboard CreationCustomer Behavior Insights

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisSQLPerformance IndicatorsCampaign AnalysisData Manipulation
Soft Skills
Clear CommunicationCollaboration
Tools & Technologies
Insider Platform
Industry Keywords
Banking ProductsFinancial SolutionsRelationship Marketing

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Structure and analyze data with a focus on customer behavior
  • Generate insights to personalize offers and communication strategies
  • Create clusters and segments for relationship marketing strategies
  • Collaborate with the CRM team by measuring campaign performance, proposing new strategies, and identifying opportunities for improvement
  • Query and manipulate data using SQL
  • Create and monitor dashboards, management reports, and performance indicators to support business decisions

Requirements

What you’ll need
  • Strong command of SQL
  • Ability to present analyses and results clearly to internal stakeholders, translating technical information into accessible language
  • Experience analyzing campaigns and performance indicators, and generating insights to support decision-making
  • Bachelor’s degree in Engineering, Mathematics, Statistics, Economics, Computer Science, or a related field
  • Knowledge of banking products and financial solutions is a plus
  • Knowledge of the Insider platform is a plus