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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing performance indicators, developing strategic analyses, and implementing continuous improvements to enhance operational efficiency and profitability. Proficient in advanced Excel and experienced in consigned credit operations, with a strong focus on customer retention and sales optimization.
Highest-signal resume keywords
Advanced Excel SkillsPerformance Indicator AnalysisContinuous Improvement ProjectsProcess AutomationConsultative Support to Sales Partners
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance Indicator TrackingStrategic Analysis DevelopmentOperational Performance MonitoringSales AnalysisRetention Strategy ImplementationCorrective Action PlanningWorkflow OptimizationData AnalysisExecutive Presentation PreparationBusiness Opportunity Identification
Soft Skills
Analytical SkillsResults-Oriented Mindset
Industry Keywords
Consigned CreditSales OperationsRetention OperationsCommercial CampaignsOmbudsman’s Office Requests
About the role
Key responsibilities & impact- Track performance indicators
- Develop strategic analyses
- Propose initiatives to increase conversion, maximize portfolio profitability, and retain customers
- Identify business opportunities
- Monitor operational performance
- Implement continuous improvements
- Monitor and analyze sales, retention, and productivity indicators
- Provide consultative support to sales partners
- Track the performance of commercial campaigns and retention initiatives
- Support the definition and monitoring of targets
- Identify performance gaps and propose corrective action plans
- Automate and optimize operational controls, processes, and workflows
- Handle and resolve Ombudsman’s Office requests
- Liaise with Operations, Product, Planning, BI, and Commercial teams
- Contribute to the sustainable growth of Digio’s consigned credit operations
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Economics, Engineering, Statistics, Mathematics, or a related field
- Experience in consigned credit, sales, or retention operations
- Advanced Excel skills
- Experience analyzing performance indicators and preparing executive presentations
- Strong analytical skills and results-oriented mindset
- Experience with continuous improvement projects and process automation
Benefits
Comp & perks- Digio offers a culture built on collaboration
- A career with continuous learning and growth opportunities
- A strong sense of ownership and pride in delivering excellent work