Customer Marketing & CRM Manager

Digisap Solutions

. Deploy and optimize CRM campaigns (email, SMS, notifications) across the entire customer lifecycle .

Posted 9/21/2026contractParis • FranceMid-LevelSenior💰 €48,000 - €50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in deploying and optimizing CRM campaigns, audience segmentation, and customer engagement strategies. Proficient in managing content production and vendor relationships while driving customer adoption and retention through effective communication and event organization.

Highest-signal resume keywords

Customer MarketingCRM ToolsLifecycle MarketingEngagement StrategiesMarketing Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CRM Campaign DeploymentAudience SegmentationMessage PersonalizationContent ProductionPerformance Reporting

Soft Skills

Cross-Functional CoordinationResults-Driven MindsetAutonomous Execution

Tools & Technologies

Marketing Automation ToolsCustomer Communications Channels

Industry Keywords

Customer LifecycleRetention MarketingCustomer EngagementCustomer SuccessReferral Programs

About the role

Key responsibilities & impact

Deploy and optimize CRM campaigns (email, SMS, notifications) across the entire customer lifecycle
Refine audience segmentation and message personalization
Implement the customer communications plan for both professional and individual customers
Produce content (newsletters, guides, videos) and manage vendors through creative briefs
Engage the customer community and showcase customer testimonials and case studies
Develop referral and customer ambassador programs
Organize customer events, webinars, and workshops, from promotion through satisfaction assessment
Drive adoption of new services and track action performance through reporting and improvement recommendations
Supervise and train a work-study student

Requirements

What you’ll need

5 to 10 years of experience in Customer Marketing, CRM, Lifecycle Marketing, Retention, or Relationship Marketing
Significant experience operationally implementing engagement, adoption, and retention strategies
Strong command of CRM and Marketing Automation tools and customer communications channels
Business-oriented mindset, with a results-driven approach and the ability to measure campaign performance
Excellent cross-functional coordination skills across Marketing, Customer Success, Product, and Creative teams
Autonomous, hands-on profile with a strong execution focus

Benefits

Comp & perks

Professional development opportunities and ongoing training
Team events and a friendly, collaborative work environment
Remote work available (2 days per week)
Social and Economic Committee (CSE)
Company health insurance
Meal vouchers
Competitive salary and attractive benefits package