L2 Network Engineer

Dijital Team

. Take ownership of network support and infrastructure across client environments .

Posted 9/23/2026full-timeRemote • Sri LankaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in network support and infrastructure management, particularly within Microsoft Azure and MSP environments. Proficient in troubleshooting network issues, maintaining connectivity, and collaborating effectively with technical teams during critical incidents.

Highest-signal resume keywords

Microsoft Azure NetworkingVPN Configuration and TroubleshootingRMM/PSA Platforms (Kaseya, N-able)Firewalls, Routing, and SwitchingDNS and DHCP Principles

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Network TroubleshootingNetwork Performance MonitoringAzure VNets and NSGsConnectivity SupportFirewall Management

Soft Skills

Analytical Problem-SolvingClear CommunicationCalm Under PressureCollaboration with Technical TeamsProactive Issue Prevention

Tools & Technologies

Microsoft 365KaseyaN-able

Industry Keywords

MSP EnvironmentLANWANVPNNetwork Infrastructure

Tech Stack

Tools & technologies

AzureCloudDNSFirewallsSwitching

About the role

Key responsibilities & impact

Take ownership of network support and infrastructure across client environments
Troubleshoot network issues across LAN, WAN, VPN, and firewall environments
Support connectivity for remote users and field-based teams, including iPads and mobile devices
Configure, maintain, and support network infrastructure
Investigate and resolve connectivity and network performance issues
Support Microsoft Azure networking environments
Configure and troubleshoot VNets, connectivity, and related networking components
Assist with maintaining reliable connectivity across cloud and client environments
Monitor network performance and proactively identify potential issues
Resolve network outages efficiently and minimise service disruption
Collaborate with Systems Engineers on broader technical incidents
Support escalations and critical network outages
Maintain clear communication throughout incidents and resolutions

Requirements

What you’ll need

Strong experience working within an MSP environment
Practical experience with Microsoft Azure, particularly Azure networking components
Experience supporting Microsoft 365 environments
Hands-on experience with RMM/PSA platforms such as Kaseya, N-able, or similar
Strong knowledge of firewalls, routing, and switching
Experience configuring and troubleshooting VPNs
Solid understanding of DNS, DHCP, and core networking principles
Experience with Azure VNets, NSGs, and connectivity
Strong verbal and written communication skills
Excellent analytical and problem-solving abilities
Ability to remain calm and methodical during outages and critical incidents
Confidence explaining technical issues clearly to non-technical users
Proactive approach focused on preventing recurring issues
Strong ability to collaborate with other technical teams during incidents
High level of accountability and ownership

Benefits

Comp & perks

Get paid in Australian Dollars
Medical insurance from day one for you + spouse (or parents if unmarried)
Generous OPD coverage from doctor visits to all your medical needs
Home office setup allowance to build your ideal workspace
Internet allowance
Gym & wellness allowance
Regular team events & engagement activities
Diji Assist mental health and counseling support
Reimbursement for industry certifications
Open-door culture where ideas and feedback matter
Flexible work — home or office
Rewards and recognition
Christmas and financial year-end parties