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Restaurant Operations Consultant
Dine Brands Global. Analyze financial, operational, guest experience, and people metrics; conduct structured reviews using sales, traffic, profitability, guest satisfaction, off-premise, and other key performance indicators.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in restaurant operations, financial analysis, and business planning, with a strong focus on performance metrics and guest satisfaction. Proven ability to coach and influence franchise operators while developing actionable strategies for sustainable growth.
Highest-signal resume keywords
Restaurant Management ExperienceFinancial AnalysisData AnalysisCoaching SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisBusiness PlanningPerformance Metrics InterpretationOperational Best PracticesAction Plan Development
Soft Skills
Analytical SkillsProblem-Solving SkillsDecision-Making SkillsRelationship ManagementCommunication Skills
Tools & Technologies
Business Reporting SystemsOperational DashboardsBusiness Intelligence Tools
Industry Keywords
Full-Service Restaurant ManagementMulti-Unit LeadershipGuest ExperienceOperational EnhancementsSales-Driving Strategies
About the role
Key responsibilities & impact- Analyze financial, operational, guest experience, and people metrics; conduct structured reviews using sales, traffic, profitability, guest satisfaction, off-premise, and other key performance indicators.
- Identify performance opportunities, recommend business-improvement strategies, establish action plans that support sustainable growth, and monitor performance trends.
- Evaluate restaurant operations, guest experience, food quality, service standards, facility conditions, and alignment with brand standards and operating procedures.
- Coach franchise operators and restaurant leaders on operational best practices and executional excellence.
- Identify and share practices and initiatives that improve consistency, restaurant performance, and guest satisfaction.
- Use business and operational data and consultative discussions to identify root causes, barriers, and opportunities.
- Develop measurable action plans and SMART goals that address identified opportunities.
- Proactively strengthen, nurture, and sustain trusted relationships with franchise owners, operators, and restaurant leadership teams, serving as a valued advisor and business partner.
- Represent Applebee’s and Dine Brands with professionalism and sound judgment in all interactions.
- Support franchise execution of brand initiatives, system programs, operational enhancements, sales-driving strategies, promotions, limited-time offers, and national campaigns.
- Partner with cross-functional teams and communicate business impacts, expectations, and execution requirements for successful rollout.
- Support field tests, pilots, and implementation of new products, processes, technologies, and operating procedures.
- Gather feedback, evaluate results, and communicate insights that support successful systemwide innovation.
- Document restaurant visits, observations, business reviews, recommendations, action plans, performance outcomes, and follow-up activities.
- Prepare clear, timely consultation reports for franchise and company leadership.
Requirements
What you’ll need- Minimum of 5+ years of full-service restaurant management experience; preferred experience in multi-unit leadership roles.
- Bachelor's degree in Business, Hospitality, Restaurant Management, or a related field preferred.
- Demonstrated understanding of restaurant operations, financial analysis, business planning, and key business-performance drivers.
- Strong analytical, data-analysis, problem-solving, and decision-making skills, including experience interpreting business and operational performance metrics.
- Strong coaching, facilitation, presentation, relationship-management, and written and verbal communication skills.
- Ability to influence without direct authority.
- Proficiency with Microsoft Office and business reporting systems, operational dashboards, and business intelligence tools.
- Ability to travel up to 80% of the time.