Wellness Coaching Supervisor

DirectMeds

. Supervise, coach, and support Wellness Coaches through performance management, onboarding, training, and ongoing professional development .

Posted 10/17/2026full-timeRemote • United StatesMid-LevelSenior💰 $58,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in team leadership and coaching while effectively managing workflows and patient interactions. Proficient in developing training materials and improving operational processes to enhance the Wellness Coaching program.

Highest-signal resume keywords

Team LeadershipPerformance ManagementPatient-Centered ApproachOperational Process ImprovementDigital Scheduling Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance Metrics MonitoringDocumentation ManagementCoachingWorkflow DistributionQuality AssuranceSOP DevelopmentPatient CoachingKPI MonitoringProgram Development

Soft Skills

Organizational SkillsCommunication SkillsProblem-Solving SkillsInterpersonal SkillsRelationship-Building Skills

Tools & Technologies

Digital Scheduling ToolsDocumentation ToolsCommunication ToolsHigh-Speed Internet ConnectionQuality Headset

Industry Keywords

Wellness CoachingPatient Follow-UpProfessional DevelopmentPerformance GapsDepartmental Goals

About the role

Key responsibilities & impact

Supervise, coach, and support Wellness Coaches through performance management, onboarding, training, and ongoing professional development
Manage daily workflows, scheduling, workload distribution, documentation, and patient follow-up
Conduct a limited number of patient coaching sessions and maintain required documentation
Resolve patient concerns in collaboration with clinical and internal teams
Monitor KPIs, productivity, and quality assurance results
Identify performance gaps and implement improvements to meet departmental goals
Build and evolve the Wellness Coaching program through new initiatives, improved services, and scalable processes
Develop and maintain SOPs and training materials
Partner with leadership and other departments to improve workflows and align organizational priorities

Requirements

What you’ll need

Experience in team leadership, coaching, or people management
Strong organizational, communication, and problem-solving skills
Experience monitoring performance metrics and improving operational processes
Ability to balance team leadership, administrative responsibilities, and patient-facing work
Patient-centered approach with strong interpersonal and relationship-building skills
Proactive mindset with the ability to identify opportunities and contribute to program development
Proficiency with digital scheduling, documentation, and communication tools
Reliable personal laptop or desktop computer available before start date
Quality headset for virtual patient sessions and team meetings
High-speed internet connection
Professional, private workspace suitable for conducting patient sessions and managing team operations remotely

Benefits

Comp & perks

Full-time employment
Monday–Friday schedule
Remote work arrangement
Professional development opportunities
Inclusive work environment
Equal opportunity employer