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Business Systems Analyst
DISA Global Solutions, Inc.. Partner with business stakeholders to gather, analyze, and document business, functional, and system requirements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business systems analysis and process improvement, with a strong focus on requirements gathering, documentation, and stakeholder collaboration. Proficient in Agile methodologies and user acceptance testing to ensure alignment with business objectives.
Highest-signal resume keywords
Business Systems AnalysisRequirements GatheringAgile FrameworksUser Acceptance TestingProcess Mapping
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements DocumentationFunctional SpecificationsProcess FlowsAnalytical SkillsProblem-Solving SkillsCritical ThinkingWorkflow AnalysisSystem ImplementationChange ManagementDefect Resolution
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationOrganizational SkillsAttention to Detail
Tools & Technologies
Microsoft OfficeJiraRequirements Management ToolsProject Management Tools
Industry Keywords
Pre-Employment ScreeningHR ServicesHealthcareCompliance
About the role
Key responsibilities & impact- Partner with business stakeholders to gather, analyze, and document business, functional, and system requirements
- Translate business needs into user stories, acceptance criteria, functional specifications, and other requirements artifacts
- Facilitate stakeholder discussions to define requirements, identify dependencies, align expectations, and drive consensus
- Analyze business processes, workflows, and systems to identify gaps, inefficiencies, risks, and improvement opportunities
- Develop and maintain process documentation, workflow diagrams, and business requirements
- Assess impacts of proposed process and system changes on operations, integrations, and downstream functions
- Recommend process and technology solutions to improve efficiency, enhance user experience, and meet business objectives
- Collaborate with Product Owners, technical teams, and cross-functional stakeholders throughout the Agile development lifecycle
- Support backlog refinement and sprint planning
- Support solution design and implementation by clarifying requirements, evaluating options, and resolving functional questions and issues
- Create test scenarios, support user acceptance testing, and validate solutions against business and functional requirements
- Identify, document, and coordinate resolution of defects, requirements gaps, and system issues
- Assist with system implementations, change management, user readiness, troubleshooting, and other business projects
- Travel to partner and client meetings, integration discovery, implementation activities, industry conferences, and related business needs
- Perform additional responsibilities or projects as assigned by management
Requirements
What you’ll need- Bachelor’s degree in business, computer science, engineering, or equivalent combination of education and relevant professional experience required
- 2+ years of experience in business systems analysis, business process analysis, requirements gathering, or related function
- Experience preferably within the pre-employment screening, HR services, healthcare, compliance, or related industry
- Strong analytical, critical thinking, and problem-solving skills
- Ability to develop and maintain business and functional requirements documentation, including user stories, acceptance criteria, process flows, and functional specifications
- Working knowledge of Agile frameworks, including Scrum and Kanban
- Familiarity with sprint planning, backlog refinement, burndown charts, work-in-progress (WIP) limits, and visual workflow management
- Working knowledge of the software development lifecycle, system functionality, and user acceptance testing processes
- Strong verbal and written communication skills
- Strong organizational skills and attention to detail
- Proficient with Microsoft Office applications, requirements management, process mapping, and project management tools such as Jira
- Ability to learn and apply new system technologies
- Ability to work Monday–Friday, 8:00 am–5:00 pm EST
- Ability to travel regularly, averaging approximately 5% based on business needs
Benefits
Comp & perks- Personal and Sick Paid Time Off
- 401k with a highly competitive match
- 11 Paid Holidays
- Medical/Dental and Vision
- Group Life Insurance
- HSA/FSA
- Employee Assistance Program
- Educational Assistance Program
- Ongoing training through the internal learning and development team
- Monthly appreciation events
- Opportunities for career advancement