Disability Management Institute

Bilingual

• Process and manage all Short-Term Disability claims
• Establish eligibility, calculate earnings and benefit levels, and obtain necessary medical evidence within required timelines
• Interview claimants and employers in English and French
• Process claims in date order according to client service standards
• Assess diagnoses and treatment plans using available resources
• Liaise professionally with insurance agencies, doctors, employees, management, and lawyers
• Release only allowable information to recognized recipients and provide information in writing
• Draft and deliver written correspondence identifying claim activity and next steps in English and French
• Participate in claim conference calls with employers
• Collaborate with the early intervention team to minimize absence duration and return claimants to work
• Provide documentation to insurance carriers for MTD/LTD claim processing
• Operate the automated claims payment system and perform manual calculations as required
• Adjudicate STD claims within established timeframes and policy guidelines

Explore Bilingual STD Case Manager at Disability Management Institute. Review requirements and application details.