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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong seller success and partnership management capabilities, with a focus on operational health, performance monitoring, and effective communication. Proficient in engaging with sellers and understanding marketplace ecosystems, while leveraging data insights for decision-making.
Highest-signal resume keywords
Seller Success ManagementPartnership DevelopmentOperational Health MonitoringData Analysis (Metabase/SQL)Event Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Seller SuccessAccount ManagementMarketplace OperationsData AnalysisCross-Border SellingContent Management SystemsOperational JudgementOrganisational SkillsEvent DeliveryCommunication Clarity
Soft Skills
Independent WorkInterpersonal EngagementProblem SolvingCultural SensitivityAdaptability
Tools & Technologies
MetabaseSQLWordPress
Industry Keywords
Record Store CultureMusic Marketplace EcosystemsVATIOSSCustomsEU Consumer Rules
Tech Stack
Tools & technologiesSQLWordPress
About the role
Key responsibilities & impact- Own Discogs’ seller and partner relationships across Europe
- Act as a trusted regional point of contact for priority and high impact sellers and partners
- Own day-to-day relationships with the European Premium Seller cohort and Discogs European accounts
- Own the weekly premium seller performance report and annual cohort recut recommendation
- Support the seller advisory board, seller retention, operational health, and adoption of Discogs tools and workflows
- Represent Discogs’ values and Partnerships philosophy consistently and credibly in market
- Surface regional risks, opportunities, and cultural signals to global leadership
- Own the operational health and performance of an assigned seller cohort
- Provide operational best-practice guidance and drive adoption of Shipping Policies and IMS
- Monitor seller performance, identify risks and opportunities, resolve or escalate issues, and handle premium seller requests end to end with Customer Support
- Create and deliver clear, accurate, timely seller-facing communications and maintain Seller Center content
- Support regional and global seller updates and high-impact communications
- Support planning and delivery of regional activations and coordinate logistics with venues, partners, and internal stakeholders
- Collaborate with Customer Support, Product, and Engineering on regional seller challenges, onboarding patterns, and seller feedback
- Resolve issues locally where possible and ensure regional considerations are reflected in global workflows and initiatives
- Travel approximately 4 to 5 trips per year or up to 10% of working time
Requirements
What you’ll need- Strong understanding of record store culture and music marketplace ecosystems
- Experience engaging confidently with sellers, buyers, and catalogue driven businesses
- Three or more years experience in seller success, partnerships, account management, or marketplace operations
- Active or previous experience as a Discogs buyer and seller
- Strong organisational skills and operational judgement
- Excellent written communication and information clarity
- Comfort working independently across multiple time zones
- Comfortable pulling and reading their own data (Metabase/SQL a plus) and turning it into a call
- Experience supporting or delivering events and regional programmes (preferred)
- Working knowledge of cross-boarder selling: VAT and IOSS, customs, and EU consumer rules (preferred)
- Content or CMS experience including WordPress (preferred)
- German language ability strongly preferred; Dutch, French or Italian a plus
Benefits
Comp & perks- Competitive compensation: salary, performance-related bonuses, and pension (NL)
- Paid time off (PTO), paid holidays and paid maternity/paternity leave
- Monthly contribution to your health insurance (NL)
- Gym membership or wellness stipend
- Annual development opportunities
- Flexible work environment (currently working 100% remote)
- Monthly internet and home office allowance
- One-time lump sum home office setup on first paycheck
