Discogs

Account Manager

• Own Discogs’ seller and partner relationships across Europe
• Act as a trusted regional point of contact for priority and high impact sellers and partners
• Own day-to-day relationships with the European Premium Seller cohort and Discogs European accounts
• Own the weekly premium seller performance report and annual cohort recut recommendation
• Support the seller advisory board, seller retention, operational health, and adoption of Discogs tools and workflows
• Represent Discogs’ values and Partnerships philosophy consistently and credibly in market
• Surface regional risks, opportunities, and cultural signals to global leadership
• Own the operational health and performance of an assigned seller cohort
• Provide operational best-practice guidance and drive adoption of Shipping Policies and IMS
• Monitor seller performance, identify risks and opportunities, resolve or escalate issues, and handle premium seller requests end to end with Customer Support
• Create and deliver clear, accurate, timely seller-facing communications and maintain Seller Center content
• Support regional and global seller updates and high-impact communications
• Support planning and delivery of regional activations and coordinate logistics with venues, partners, and internal stakeholders
• Collaborate with Customer Support, Product, and Engineering on regional seller challenges, onboarding patterns, and seller feedback
• Resolve issues locally where possible and ensure regional considerations are reflected in global workflows and initiatives
• Travel approximately 4 to 5 trips per year or up to 10% of working time

Explore Regional Partnerships Lead at Discogs. Review requirements and application details.