IT Project/Program Manager

Diversified Services Network, Inc.

. Lead project teams in developing software solutions that integrate common services across application portfolios and enterprise systems .

Posted 9/29/2026full-timeChicago • Illinois • United StatesMid-LevelSenior💰 $118,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive project management expertise, leading cross-functional teams in Agile environments to deliver software solutions on time and within budget. Proficient in utilizing project management tools and methodologies to ensure successful project execution and change management.

Highest-signal resume keywords

Project ManagementAgile Software DevelopmentAzure DevOpsScrum Master CertificationChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningSchedulingScope DefinitionMetrics ReportingProblem SolvingAnalytical SkillsBudget ManagementTeam LeadershipSoftware Engineering CollaborationECommerce Project Management

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsMultitaskingStrategic Thinking

Tools & Technologies

JiraConfluenceMicrosoft ExcelMicrosoft PowerPointMicrosoft ProjectPower BI

Certifications & Qualifications

Certified Scrum Master (CSM)Project Management Professional (PMP)Change Management CertificationSix Sigma Black Belt

Industry Keywords

Cross-Functional TeamsEnterprise-Level OrganizationsSoftware SolutionsOrganizational Change ManagementProject Lifecycle

Tech Stack

Tools & technologies

AzurePMP

About the role

Key responsibilities & impact

Lead project teams in developing software solutions that integrate common services across application portfolios and enterprise systems
Ensure successful delivery of projects on time, within budget, and according to quality expectations
Lead planning, coordination, and execution of project activities and team resources
Manage project charters, communications, metrics, reporting, project plans, schedules, and budgets throughout the project lifecycle
Support cross-functional project teams from concept and development through prototype, pilot, implementation, and follow-up
Develop, maintain, and communicate detailed project schedules and timelines
Use project management tools and techniques for reporting, tracking, checklists, schedules, and task delegation
Lead change management and timely decision-making
Collaborate with cross-functional team members and customers to establish milestones and completion dates
Monitor progress, identify and communicate issues, resolve problems with affected teams, and ensure corrective actions are implemented
Analyze project issues and recommend solutions, alternatives, and courses of action

Requirements

What you’ll need

Bachelor’s Degree AND 8+ years of experience OR Master’s Degree AND 6+ years of experience
6+ years of experience managing projects from inception through completion
Ability to lead teams, drive alignment, and establish clear project direction
Proven experience leading end-to-end program management within cross-functional, matrixed organizations
6+ years of direct project management experience working with software engineering teams in Agile software development environments, business partners, and product managers
Demonstrated experience collaborating with cross-functional teams across multiple business and technical disciplines
Experience with ticketing and project management systems such as Azure DevOps, Jira, or similar tools
Strong understanding of project management principles, including project charters, project planning, scheduling, scope definition, and successful project execution
2+ years of experience with Azure DevOps (formerly VSTS) and Confluence
Advanced proficiency in Microsoft Excel, PowerPoint, and Project
Experience supporting and leading large-scale organizational change management initiatives
Strong strategic thinking skills
Excellent interpersonal, communication, multitasking, analytical, organizational, written, verbal, and presentation skills
Certified Scrum Master (CSM), PMP, Change Management, or Six Sigma Black Belt certification preferred
Experience serving as a Scrum Master preferred
Experience working within large, enterprise-level organizations preferred
Experience managing or supporting eCommerce applications and projects preferred
2+ years of experience with Power BI preferred

Benefits

Comp & perks

401(k)
Dental insurance
Vision Insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid Holidays
Full benefits