Diversified Services Network, Inc.

Full-stack Engineer

• Lead software engineers in delivering business-critical applications
• Establish technical direction and architectural standards
• Drive AWS cloud adoption and modernization initiatives
• Ensure solution scalability, performance, security, and reliability
• Promote DevOps, CI/CD, automation, and AI-assisted development practices
• Support incident resolution, operational excellence, and continuous improvement
• Provide technical leadership and delivery ownership for a team building and operating scalable cloud-native applications on AWS
• Drive architecture decisions, engineering best practices, and solution design across Spring Boot microservices, OpenSearch platforms, CI/CD, observability, and AWS infrastructure
• Collaborate with product, architecture, and platform teams to deliver secure, resilient, and high-performing solutions
• Mentor engineers, improve development processes, and ensure successful execution of business objectives

Lead Software Engineer

Program Manager

• Lead project teams in developing software solutions that integrate common services across application portfolios and enterprise systems
• Ensure successful delivery of projects on time, within budget, and according to quality expectations
• Lead planning, coordination, and execution of project activities and team resources
• Manage project charters, communications, metrics, reporting, project plans, schedules, and budgets throughout the project lifecycle
• Support cross-functional project teams from concept and development through prototype, pilot, implementation, and follow-up
• Develop, maintain, and communicate detailed project schedules and timelines
• Use project management tools and techniques for reporting, tracking, checklists, schedules, and task delegation
• Lead change management and timely decision-making
• Collaborate with functional teams and customers to establish project milestones and completion dates
• Monitor progress, identify and communicate issues, resolve problems with affected teams, and implement corrective actions
• Analyze project issues and recommend solutions, alternatives, and courses of action

Senior IT Project/Program Manager – Application Program Management

Analyst

• Support modernization of the Illinois Medicaid Enterprise System (MES) through analytical, coordination, and advisory services.
• Write and coordinate information gathering for Planning, Implementation, Operational, As Needed, and Annual APDs.
• Track and report assigned APD activities and financials, including federal funding requests and contract amendments.
• Collaborate with client project teams and stakeholders to understand project scope, APD requirements, and business needs.
• Support procurement strategy development through research of products, services, suppliers, and acquisition approaches.
• Collect, review, and analyze data to develop Independent Government Cost Estimates (IGCEs) and perform cost-benefit, costing, and price analysis.
• Conduct market research and provide recommendations for procurement plans and strategies.
• Prepare and present analytical reports, findings, and recommendations.
• Ensure work products and deliverables meet technical, documentation, and quality standards.
• Participate in or facilitate engagement with CMS and other federal/state agencies regarding APD submission requirements.
• Manage client relationships and expectations with key client leadership.
• Provide recommendations for critical business and project decisions.
• Communicate deliverable status, risks, and issues to stakeholders, including the client and federal government.
• Support continuous improvement of procurement, APD, and financial-management processes, personnel, and organizational systems.
• Review deliverables and processes for quality and completeness.

APD Analyst

• Lead project teams in developing software solutions that integrate common services across application portfolios and enterprise systems
• Ensure successful project delivery on time, within budget, and according to quality expectations
• Lead planning, coordination, and execution of project activities and team resources
• Manage project charters, communications, metrics, reporting, plans, schedules, and budgets throughout the project lifecycle
• Coordinate cross-functional project teams from concept and development through prototype, pilot, implementation, and follow-up
• Develop, maintain, and communicate detailed project schedules and timelines
• Use project management tools and techniques for reporting, tracking, checklists, schedules, and task delegation
• Lead change management and timely decision-making
• Track project milestones, timelines, costs, affected components, functions, and completion requirements
• Collaborate with functional teams and customers to establish milestones and completion dates
• Monitor progress, identify and communicate issues, resolve problems, and implement corrective actions
• Analyze project issues and recommend solutions, alternatives, and courses of action

IT Project/Program Manager

• Lead project teams in developing software solutions that integrate common services across application portfolios and enterprise systems
• Ensure successful delivery of projects on time, within budget, and according to quality expectations
• Lead planning, coordination, and execution of project activities and team resources
• Manage project charters, communications, metrics, reporting, project plans, schedules, and budgets throughout the project lifecycle
• Support cross-functional project teams from concept and development through prototype, pilot, implementation, and follow-up
• Develop, maintain, and communicate detailed project schedules and timelines
• Use project management tools and techniques for reporting, tracking, checklists, schedules, and task delegation
• Lead change management and timely decision-making
• Collaborate with cross-functional team members and customers to establish milestones and completion dates
• Monitor progress, identify and communicate issues, resolve problems with affected teams, and ensure corrective actions are implemented
• Analyze project issues and recommend solutions, alternatives, and courses of action

Business Analyst

• Own the end-to-end business processes defined by the Business Process Catalog (BPC)
• Define detailed business processes across Levels 4–6, including process flows to the L5 level
• Work with dealers to generate and document requirements
• Partner with product teams to determine fit/gap against Dynamics 365 capabilities
• Validate gap solutions with dealers
• Lead dealer discovery workshops and deliver solution demos
• Secure dealer sign-off on Functional Design Documents (FDDs)
• Source insights from the Dealer Advisory Board (DAB)
• Maintain the Mavim repository, process flows, documentation, and operational playbooks
• Coach dealers on Dynamics 365 and the dealer ERP platform suite
• Conduct business process modeling, analysis, and continuous improvement
• Serve as the primary interface between dealers and the product organization
• Participate in on-site workshops and process validation sessions as needed

Business Process Analyst

DevOps Engineer

• Lead the organization's containerization strategy.
• Build enterprise-grade automation workflows using GitHub Actions.
• Manage the Infrastructure as Code lifecycle to ensure high availability, optimal performance, and cost efficiency.
• Drive CI/CD automation, Kubernetes cluster management, cloud infrastructure, and DevSecOps practices.
• Design, build, and optimize GitHub Actions workflows for continuous integration and automated testing.
• Build and maintain version-controlled custom GitHub Actions and reusable workflow templates.
• Manage secure environment variables, contexts, and deployment keys using GitHub Secrets, Environments, AWS Secrets Manager, or HashiCorp Vault.
• Implement OIDC authentication between GitHub Actions runners and AWS IAM.
• Design, deploy, and maintain multi-cluster production AWS EKS and Kubernetes environments.
• Execute zero-downtime cluster upgrades, patch releases, and node recycling.
• Configure cluster and pod autoscaling using Karpenter, Cluster Autoscaler, HPA, and VPA.
• Build, maintain, and version-control internal Helm charts.
• Provision and manage cloud resources using Terraform or AWS CDK.
• Administer AWS services including EC2, VPC, IAM, S3, Route53, and RDS.
• Write automation scripts using Python and Bash.
• Implement and maintain GitOps deployment frameworks using ArgoCD or Flux.
• Oversee Docker container builds, multi-stage layering, and AWS ECR registry vulnerability management.
• Manage VPC CNI and ingress routing controllers such as ALB, NGINX, or Traefik.
• Enforce AWS IAM Roles for Service Accounts (IRSA) security guardrails.

Senior DevOps Engineer – AWS, Kubernetes

Project Manager

• Coordinate project activities, tasks, and deadlines.
• Maintain project trackers, spreadsheets, and reports.
• Analyze and organize project data using Microsoft Excel.
• Track action items and follow up with team members on outstanding items.
• Assist with project status reporting and updates.
• Schedule and participate in project meetings.
• Prepare meeting notes and track follow-up activities.
• Review data for accuracy and identify trends or discrepancies.
• Communicate regularly with project team members and stakeholders.
• Provide general support to the Project Manager and project team.

Project Coordinator

Architect

• Own and define solution and platform architectures for large-scale, distributed systems from concept through production
• Create architecture meeting standards for scalability, performance, resilience, and security
• Assess, select, and introduce new technologies, including proof-of-concept development and architectural spikes
• Establish and enforce architectural standards, patterns, and best practices across platform teams
• Provide architectural guidance and mentorship to engineering teams
• Ensure solutions meet security, compliance, and regulatory requirements
• Produce and maintain architecture documentation, including rationale and trade-offs
• Evolve platform architecture to improve developer productivity, system reliability, and cost efficiency
• Partner with business leaders, product owners, engineering managers, and delivery teams to align architecture with business outcomes

Principal Digital Architect

Support Engineer

• Provide project management support assisting in all aspects of project execution.
• Organize key internal and external meetings, including preparation and distribution of meeting materials.
• Coordinate and document meeting minutes, ensuring key discussions, decisions, and action items are accurately recorded and communicated to stakeholders.
• Ensure compliance with SharePoint naming conventions and document management protocols.
• Aid in preparing project status reports by coordinating input from various internal stakeholders.
• Apply standard project management methodologies, processes, tools, and documentation throughout the project lifecycle.
• Support requirements elicitation and management, scope tracking, schedule and milestone coordination, risk and issue management, project documentation, and status reporting.
• Support compliance with federal and state Medicaid regulations and CMS guidelines.
• Facilitate communication and collaboration among diverse stakeholder groups, including organizing meetings and workshops, capturing decisions and action items, and ensuring timely follow-ups.

Project Support Analyst

• Manage the planning and execution of project deliverables, ensuring successful, on-time, on-budget, and error-free completion
• Manage the project charter, communications, metrics, reporting, overall program plan, dependencies, and program budget
• Guide cross-functional teams in project execution using knowledge of cloud-based platforms and digital processes
• Manage multiple projects concurrently
• Serve as principal communicator with clients and internal stakeholders regarding project status
• Identify, manage, and mitigate program risks and issues
• Define program scope and success indicators
• Apply Agile or Waterfall program management methodologies, including industry practices such as DevOps and CI/CD
• Prioritize program requirements with the Product Owner and stakeholders
• Develop communication and stakeholder management plans
• Provide regular updates to business stakeholders and consumers of program deliverables
• Create and manage dependencies across active projects
• Lead and mentor project managers within the program
• Develop program budget estimates, track actuals, and complete quarterly spend forecasts
• Communicate program status using visual reporting tools and maintain program artifacts and lessons learned
• Advocate for successful program adoption

Senior Digital Program Manager

Business Intelligence Analyst

• Assist in developing, testing, and delivering reporting and dashboard services and products
• Analyze existing offerings, prepare technical documentation, and recommend upgrades
• Identify user and client requirements for reports or dashboards
• Define technical specifications and share documentation with senior analysts and technical teams
• Execute solutions to deliver reporting and dashboard products
• Support senior analysts by fulfilling data requests, preparing reports, and providing technical assistance