Lead Product Owner – Software Products

Diversified Services Network, Inc.

. Partner with product development engineers to track and communicate design, development, support, and maintenance issues and their solutions .

Posted 10/7/2026full-timeChicago • Illinois • United StatesSenior💰 $155,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive knowledge in software product management, change request processes, and user acceptance testing, while effectively communicating and collaborating with stakeholders to resolve issues and enhance product usage.

Highest-signal resume keywords

Lead Product Owner ExperienceSoftware Change Request ManagementUser Acceptance Testing KnowledgeEffective Communication SkillsBusiness Analysis Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Product Business KnowledgeChange Request Process ManagementUser Acceptance TestingSoftware Problem ManagementDesign Problem Documentation

Soft Skills

Decision-Making SkillsCritical-Thinking Skills

Industry Keywords

Product DevelopmentField Support CollaborationCustomer Feedback ConsolidationTest Strategy DefinitionRisk Evaluation

About the role

Key responsibilities & impact

Partner with product development engineers to track and communicate design, development, support, and maintenance issues and their solutions
Identify, document, and report design, reliability, and maintenance problems and bugs
Gather and consolidate feedback from customers and field staff
Collaborate with field support specialists and customers to resolve problems and expand product usage
Serve as a go-to resource for customer and field support questions
Provide guidance on product integration and infrastructure issues
Own the end-to-end software change request process
Evaluate requests from customers, prospects, vendors, and internal staff
Define scope, cost, risk, resources, and status for change requests
Lead user acceptance testing efforts, including test strategy and acceptance criteria
Evaluate UAT plans for completeness

Requirements

What you’ll need

10+ years of experience as a Lead Product Owner
Bachelor's degree preferred, but not required
Extensive software product business knowledge
Extensive software change request management knowledge
Extensive user acceptance testing knowledge
Extensive decision-making and critical-thinking skills
Extensive effective communication skills
Working knowledge of business analysis
Working knowledge of software engineering
Working knowledge of software problem management

Benefits

Comp & perks

401(k)
Dental insurance
Vision Insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid Holidays