Senior UX Researcher – B2B Product Design

Diversified Services Network, Inc.

. Identify where research and testing will add the most value and prioritize the research backlog based on the product roadmap .

Posted 10/8/2026full-timeChicago • Illinois • United StatesSenior💰 $118,000 - $123,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive UX research experience with a strong ability to translate findings into actionable UI design recommendations. Proficient in creating UX artifacts and collaborating with cross-functional teams to enhance product design and user experience.

Highest-signal resume keywords

8+ Years Of UX Research ExperienceBachelor's Degree In Human-Computer InteractionProficiency With UI Layout And Prototyping ToolsExceptional Data Storytelling CapabilityThorough Understanding Of UI Best Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User ResearchPrototypingUI DesignUX Artifacts CreationData SynthesisUser Flow DevelopmentJourney MappingStakeholder ManagementProject ManagementGraphic Design Theory

Soft Skills

Outstanding CommunicationOrganization SkillsTime ManagementInterpersonal SkillsAbility To Pivot Quickly

Industry Keywords

B2B EnvironmentUser-Centered DesignResearch ReportsDesign PracticesConcept Development

About the role

Key responsibilities & impact

Identify where research and testing will add the most value and prioritize the research backlog based on the product roadmap
Plan and facilitate user research to clarify user, customer, and business needs
Translate research and test findings into actionable, prioritized recommendations for UI designs
Define prototype requirements with the design team to test and iterate on concepts
Integrate user research into product designs and broader design practices
Create UX artifacts such as journey maps, storyboards, user flows, and research reports
Document key goals, themes, elements, and behaviors for implementation and handoff to downstream UI teams
Document the overall UX strategy, including UI, physical attributes, and guiding principles
Collaborate with designers and product owners and manage stakeholders
Guide concept development, prototyping, testing, and documentation of a B2B product's user interface

Requirements

What you’ll need

8+ years of UX research experience, preferably within a corporate or B2B environment
Bachelor's degree or higher in Human-Computer Interaction, Human Factors, Psychology, or a related UX field; an additional 2–3 years of experience may substitute for a degree
Proven methods for capturing, organizing, and synthesizing both stakeholder and user sentiment
Ability to pivot quickly as requirements and product understanding evolve
Thorough understanding of UI best practices, UI design, and essential graphic design theory
Proficiency with UI layout, spec, and prototyping tools
Experience managing multiple projects and deadlines
Outstanding communication, organization, time management, and interpersonal skills
Exceptional data storytelling capability
Portfolio demonstrating research expertise and the ability to articulate your process
Project management experience is preferred but not required

Benefits

Comp & perks

401(k)
Dental insurance
Vision Insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid Holidays
Hybrid work model with occasional onsite work required