Customer Business Manager

Division-D

. Develop and maintain strategic relationships with assigned retail, wholesale, and indirect accounts .

Posted 9/29/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $100,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales management and account growth within the CPG/food industry, leveraging strong analytical and negotiation skills to achieve sales targets and optimize trade spending. Proficient in category management and utilizing syndicated data to drive strategic decision-making.

Highest-signal resume keywords

Sales Management ExperienceCategory ManagementSyndicated Data AnalysisAccount Growth StrategiesMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ManagementCategory ManagementSyndicated Data AnalysisTrade Management SystemsPromotional ExecutionSales Performance MonitoringAccount ManagementMarket Data AnalysisSales PlanningOmnichannel Marketing

Soft Skills

Analytical SkillsNegotiation SkillsPersonal Selling SkillsWritten CommunicationVerbal Communication

Tools & Technologies

CircanaIRIMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Industry Keywords

CPGFood IndustryRetail AccountsWholesale AccountsIndirect AccountsTrade Spending EfficiencySales BudgetsTop-Line RevenueBottom-Line ProfitabilityCustomer Supply Chain

About the role

Key responsibilities & impact

Develop and maintain strategic relationships with assigned retail, wholesale, and indirect accounts
Manage and grow accounts including Stater Bros., Smart & Final, Save Mart, Associated Food Stores, and URM
Achieve targeted sales budgets, top-line revenue, and bottom-line profitability
Identify customer needs and align them with Lactalis US Yogurt product and service strategies
Lead end-to-end sales planning, promotional execution, assortment optimization, and new item launches
Optimize trade spending efficiency and evaluate promotional investment ROI
Manage trade management systems
Establish performance goals and hold HQ broker teams accountable to corporate sales targets
Analyze Circana/IRI syndicated market data and customer portal metrics
Apply category management principles to drive distribution and share-of-shelf gains
Monitor, evaluate, and report sales performance against targets
Lead discussions between customer supply chain teams and internal operations to optimize forecasting, order fulfillment, and service levels
Manage and participate in regional trade shows to maximize sales opportunities and industry presence

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing, or a related field preferred
5+ years of sales and sales management experience within the CPG/food industry
Experience in direct sales as well as broker and distributor network management preferred
Direct sales experience with key regional accounts (Stater Bros., Smart & Final, Save Mart, Associated Food Stores, and URM) strongly preferred
Background in Category Management, Omnichannel Marketing, or syndicated data usage (Circana/IRI) preferred
Experience working within a fast-paced or entrepreneurial company environment considered an asset
Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint) required
Strong analytical, negotiation, and personal selling skills required
Excellent written and verbal communication skills with a proven ability to collaborate effectively within a management team
Demonstrated ability to prioritize tasks, meet tight deadlines, and adapt in a changing work environment
High degree of self-initiative
Ability to flex schedule as needed to accommodate travel and customer business demands

Benefits

Comp & perks

Bonus
Affordable benefits and coverage options
Employer support for insurance costs
Retirement plan contributions
Paid Time Off from day one
Training and development opportunities
Education Reimbursement
Potential for ongoing career progression and leadership growth