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Account Manager
Division50. Serve as a main point of contact for assigned clients and maintain clear, timely communication.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client onboarding, campaign coordination, and lead generation processes, with strong written communication and organizational skills to manage multiple priorities effectively.
Highest-signal resume keywords
Client OnboardingLead Generation CampaignsStrong Written CommunicationOrganizational SkillsProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Campaign CoordinationClient SuccessAccount ManagementEmail Copy CreationOutreach Message Development
Soft Skills
Clear CommunicationProactive ApproachFollow-Up Skills
Tools & Technologies
Google WorkspaceGoHighLevelZiwoLinkedIn Automation ToolsEmail Automation ToolsFacebookWhatsApp
Industry Keywords
Lead Generation AgencyOutsourcing CompanyCall Center
About the role
Key responsibilities & impact- Serve as a main point of contact for assigned clients and maintain clear, timely communication.
- Lead client onboarding, gathering campaign requirements, objectives, target audience, offer details, and communication preferences.
- Launch and coordinate lead generation campaigns according to client requirements.
- Create and refine outreach messages, email copy, and call scripts.
- Coordinate with the data team to prepare and assign correct data and lead lists.
- Follow up on campaign data requirements, updates, and delivery issues.
- Coordinate SDR onboarding for new campaigns.
- Follow up with external vendors and platform providers, including Facebook and WhatsApp, for setup, access, support, and issue resolution.
- Resolve campaign blockers with clients, SDRs, the data team, vendors, and internal teams.
- Maintain campaign documentation, client records, action items, and progress updates using Google Workspace and internal systems.
- Identify opportunities to improve campaign processes, client experience, and team coordination.
Requirements
What you’ll need- Previous experience in account management, client success, campaign coordination, or operations within an outsourcing company, lead generation agency, or call center.
- Understanding of lead generation campaigns and the coordination required to deliver them.
- Experience onboarding clients, SDRs, or other campaign team members.
- Strong written communication skills and the ability to create clear, professional campaign copy.
- Strong organizational and follow-up skills, with the ability to manage multiple campaigns and priorities.
- Comfortable coordinating across client-facing, SDR, data, and vendor teams.
- Good problem-solving skills and a proactive approach to identifying and resolving issues.
- Experience with Google Workspace, GoHighLevel, Ziwo, LinkedIn automation tools, email automation tools, Facebook, WhatsApp, and other platforms or vendors used for campaign delivery is preferred.
Benefits
Comp & perks- Opportunity to take ownership of client campaigns from onboarding through launch and ongoing coordination.
- Hands-on experience across account management, lead generation, campaign operations, and client onboarding.
- Work closely with SDRs, the data team, clients, and external platform vendors.
- Exposure to tools and platforms including GoHighLevel, Ziwo, Google Workspace, LinkedIn automation, email automation, Facebook, and WhatsApp.
- Opportunity to contribute ideas and improve campaign processes as Division50 grows.