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Sales Development Representative – CRM, Conversational AI, Messaging Automation
Division50. Research businesses in the UAE and Saudi Arabia that generate leads or serve customers through messaging channels.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B sales, particularly in CRM and customer engagement platforms, with a strong ability to prospect and qualify leads in the UAE and Saudi markets. Proficient in both English and Arabic, with a focus on messaging-based sales and customer service workflows.
Highest-signal resume keywords
B2B Sales ExperienceFluent In English And ArabicCRM Systems ManagementCold Calling And Objection HandlingLead Management And Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Outbound SalesLead QualificationProspectingMessaging CampaignsCustomer EngagementFollow-Up SkillsResearch SkillsSales Pipeline ManagementCommunication Channel AnalysisInquiry Volume Assessment
Soft Skills
Strong CommunicationProblem-SolvingAdaptabilityTeam CollaborationAttention To Detail
Tools & Technologies
CRM SoftwareSaaS SolutionsMarketing Automation ToolsWhatsApp BusinessAI-Assisted Engagement Tools
Industry Keywords
UAE MarketSaudi MarketCustomer Service WorkflowsMessaging-Based SalesDecision-Maker Identification
About the role
Key responsibilities & impact- Research businesses in the UAE and Saudi Arabia that generate leads or serve customers through messaging channels.
- Identify decision-makers across sales, marketing, customer service, operations, and business ownership.
- Generate opportunities through cold calling, LinkedIn, and email outreach in English and Arabic.
- Explore challenges such as missed inquiries, slow responses, inconsistent follow-ups, and conversations spread across multiple channels.
- Explain the value of a unified inbox, contact management, messaging campaigns, and AI-assisted customer engagement.
- Qualify prospects based on their communication channels, inquiry volume, team structure, current tools, and buying timeline.
- Book 20 qualified meetings per month and follow up to support attendance.
- Maintain accurate CRM records and share clear discovery notes with the sales team.
Requirements
What you’ll need- Proven B2B SDR or outbound sales experience, preferably selling CRM, SaaS, marketing automation, WhatsApp Business solutions, or customer engagement platforms.
- Fluent spoken and written English and Arabic.
- Experience prospecting into the UAE or Saudi market.
- Understanding of messaging-based sales, lead management, customer service workflows, and automation.
- Ability to connect software features to sales and customer experience outcomes.
- Strong cold-calling, objection-handling, research, and follow-up skills.
- Experience managing an outbound pipeline using CRM systems.
- Availability for a full-time schedule aligned with UAE and Saudi business hours.
Benefits
Comp & perks- Commission
- Opportunity to move into a full-time role based on performance and business needs