eDiscovery Project Manager

DLS Discovery, LLC

. Manage the overall client experience for Japanese law firms, corporations, and other organizations .

Posted 10/23/2026full-timeTokyo • JapanJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client relationships and project coordination within the eDiscovery and litigation support industry, with a strong emphasis on Japanese language proficiency and understanding of Japanese business customs.

Highest-signal resume keywords

Project ManagementJapanese Language ProficiencyClient Relationship ManagementEDiscovery KnowledgeAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementEDiscoveryDatabase DesignData ProcessingLegal Document ReviewMicrosoft Office SuiteExcelWordPowerPointProcess Improvement

Soft Skills

Problem-SolvingOrganizational SkillsCommunication SkillsAnalytical SkillsClient Advocacy

Certifications & Qualifications

JLPT N1 or EquivalentTOEIC 800+ or Equivalent

Industry Keywords

Litigation SupportJapanese Business CustomsClient Service ExpectationsCross-Border Data TransfersAPPI Privacy Requirements

About the role

Key responsibilities & impact

Manage the overall client experience for Japanese law firms, corporations, and other organizations
Manage project schedules, scope, cost, quality, client goals, and project success
Serve as the bridge between Japanese-speaking clients and KLDiscovery’s global Operations teams
Meet clients to determine requirements and advise on best practices and workflows
Submit client requirements into the workflow system and prepare work orders for Operations
Conduct client meetings, kickoffs, status calls, and escalations in Japanese
Prepare client-facing emails, reports, and documentation in business-level Japanese
Provide routine status updates and reporting in Japanese and English as required
Track project progress, timelines, and budgets
Advocate for client needs internally and communicate work instructions clearly to Operations
Coordinate with global Operations, Review Services, and Technology teams across time zones
Advise on Japanese-language data, APPI privacy requirements, and cross-border data transfers
Provide guidance and work direction to Operations on active projects
Demonstrate and present KLDiscovery solutions in Japanese and English
Conduct on-site client visits in Japan and occasional domestic or international travel
Identify and document internal process improvements
Drive client satisfaction through effective coordination and communication of deliverables
Establish best practices with clients and address prioritization issues

Requirements

What you’ll need

Business-level or higher Japanese language ability, spoken and written (JLPT N1 or equivalent / native-level fluency)
Business-level English ability, spoken and written; TOEIC 800+ or equivalent preferred
Proficiency with Microsoft Office Suite, especially Excel, Word, and PowerPoint
Deep understanding of eDiscovery and the litigation support industry
Demonstrated success managing multiple simultaneous projects
Excellent client relationship, problem-solving, analytical, organizational, written, and oral communication skills
Strong understanding of Japanese business customs and client service expectations
2+ years of project management, consulting, litigation support, or paralegal experience in a top-tier law firm, consulting practice, or vendor
Ability to work independently and as part of a team
Understanding of database design and management, data processing activities, and legal document review requirements
Familiarity with Japanese-language data and document review is a plus
Familiarity with the Japanese legal and regulatory landscape is a plus
Bachelor’s Degree preferred or equivalent combination of education and experience
Must be eligible to work in Japan
Position does not qualify for visa sponsorship

Benefits

Comp & perks

Comprehensive health and wellness benefits, depending on location
Retirement and financial programs, depending on location
Paid time off and leave options, depending on location
Employee assistance resources, depending on location
Professional development opportunities, depending on location
Remote work opportunities for most employees
Flexible work arrangements supporting work-life balance
Collaborative and inclusive workplace
Career growth opportunities
Benefits eligibility varies by country, location, employment status, and applicable plan or program requirements